Sales Admin Higher Academic

THAVA PROOFREADING AND EDITING SERVICES; Cyberjaya; On-site; MYR 33,000 - 67,000; Full time

Job summary

THAVA PROOFREADING AND EDITING SERVICES is seeking a Sales Administrator to manage purchase orders and letters of offer from private and government clients, respond to client requests, and pursue sales opportunities. This office-based role requires strong English and Malay communication, Excel proficiency, and an organized, proactive approach.

You will prepare quotations, invoices, and receipts, coordinate after-sales workflow, keep records up-to-date, and support ad-hoc sales tasks.

Qualifications

• Diploma, degree or master's qualification is required.
• Strong command of English and Malay (spoken and written).
• Customer-focused with ability to deliver excellent service.
• Advanced Microsoft Excel skills are a major plus.
• Highly organized, able to work under pressure with minimal supervision.
• Good problem-solving skills and ability to take initiative.
• Strong interpersonal and communication abilities.
• Familiarity with postgraduate research journey is an added advantage.

Responsibilities

• Manage PO/LO from private and government clients.
• Respond to client requests and follow up, handling inquiries and orders.
• Prepare quotations, invoices, and receipts.
• Work with the sales team to spot and pursue opportunities with new and existing clients.
• Coordinate and manage the full internal after-sales workflow.
• Keep the company database updated, accurate and well-organized.
• Support other sales-related duties, including ad-hoc tasks.
• Conduct cold-calling activities when required.
• Work from office for sales activities through email and phone.

Skills

Communication skills (English & Malay)

Customer-focused

Problem-solving

Interpersonal skills

Initiative / self-motivated

Education

Diploma/Degree/Master's qualification

Tools

Microsoft Excel

Job description

This is a sales role based in the office, involving management of purchase orders and letters of offer from private and government clients, responding to client requests, and pursuing sales opportunities with new and existing clients.

Key responsibilities

Manage PO/LO from Private and government, respond to client requests, following up, and everything else related to sales

Prepare quotations, invoices, and receipts

Work with the sales team to spot and pursue opportunities with both new and existing clients

Coordinate and manage the full internal after-sales workflow

Keep the company database updated, accurate, and well-organized

Support other sales-related duties as needed, including ad-hoc tasks

Conduct cold-calling activities when required

Work from office for sales activities through email and phone

About you

Diploma, Degree, or Master's qualification

Strong communication skills in English and Malay (spoken and written)

Customer-focused with the ability to provide excellent service

Advanced Microsoft Excel skills are a major plus

Highly organized, able to work under pressure, and capable of working with minimal supervision

Good problem-solving skills and the ability to take initiative

Strong interpersonal and communication skills

Familiarity with the postgraduate research journey and research frameworks (Master's/PhD) is an added advantage

What can I earn as a Sales Administrator