Sales Administrator

Private Advertiser; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Private Advertiser in Kuala Lumpur is seeking a detail-oriented Sales Admin Assistant to maintain customer and sales records, and provide solid administrative support to the sales team.

You will prepare and process orders, coordinate with warehouse, logistics and finance, and ensure timely deliveries while handling inquiries and generating performance reports. Strong communication and multitasking are essential.

Qualifications

• Diploma or Bachelor degree in Business/Administration/Management or related field.
• Proficiency in English, Bahasa Malaysia, and Mandarin.
• Computer literate with MS Office proficiency.
• Experience in manufacturing environment and stock management.
• Ability to multi-task and work independently.

Responsibilities

• Maintain and update customer and sales data in the company system with accuracy.
• Provide administrative support to the sales team.
• Prepare and process sales orders, delivery orders, and sales invoices.
• Collaborate with warehouse, logistics and finance departments.
• Ensure smooth order processing and timely deliveries.
• Handle inquiries from customers by phone, email, or in person and direct to sales rep as needed.
• Generate sales reports, performance metrics, and forecasts for management.
• Monitor stock levels and coordinate replenishment to avoid stockouts.
• Organise and maintain sales contracts, agreements, and pricing lists.
• Conduct monthly and year-end stock counts and reconciliations.
• Handle confidential information with integrity and discretion.
• Perform ad hoc tasks as assigned by management.

Skills

Communication skills

English language

Bahasa Malaysia

Mandarin

MS Office

Multitasking

Time management

Interpersonal skills

Teamwork

Education

Diploma in Business

Bachelor Degree

Administration/Management related field

Tools

ERP system

Stock management software

CRM software

Job description

Maintain and update customer and sales data in the company's system, ensuring accuracy and completeness of records.

Provide administrative support to the sales team.

Preparing and processing sales order, delivery order, sales invoice and related documentation as needed.

Collaborate with various departments, such as warehouse, logistic and finance.

Ensure smooth order processing, timely deliveries, and effective communication.

Handle incoming inquiries from customers via phone, email, or in-person charges.

Assist with resolving their questions or directing them to the appropriate sales representative.

Generate sales reports, performance metrics, and sales forecasts for management review to aid in decision-making processes.

Assist in monitoring stock levels and coordinating replenishment orders to meet customer demands and avoid stockouts.

Organize and maintain sales-related documents, including contracts, agreements, and pricing lists.

Monthly stock count and year end stock count reconciliation for related department.

Handle confidential information with the utmost integrity and discretion.

Any other ad hoc task assigned by the management from time to time.

Requirements

Diploma in Business / Bachelor Degree / Administration / Management or any related field.

Preferably specialize in purchasing / inventory / material and warehouse management or equivalent Good communication skills and language proficiency in English, Bahasa Malaysia and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Must be computer literate.

Have working experience in manufacturing environment.

Experience of stock management.

Able to multi task and and independently.

Able to accurately follow instructions is essential for this role.

Able to negotiation, communication and interpersonal skills.

Enthusiastic, positive attitude and good team work.

Strong organizational & time management skills.