Sales Admin Executive (JB Based)

Evyap Sabun Malaysia Sdn Bhd; Pasir Gudang; On-site; MYR 45,000 - 73,000; Full time

Job summary

Evyap Sabun Malaysia Sdn Bhd in Pasir Gudang, Johor, Malaysia, is seeking a Sales Administration Executive to support the sales team and manage order processing. You will liaise with customers, coordinate with planning and logistics, and ensure timely delivery of goods.

Qualifications include a degree in Business Management, SAP knowledge is a plus, and 3–5 years in Sales Admin or related roles within oleochemical/manufacturing sectors. Proficiency in English, BM, and Mandarin is required.

Qualifications

• Degree in Business Management/Equivalent.
• SAP system knowledge will be an advantage.
• Experience in the Oleochemical/Manufacturing industry is a must.
• Minimum 3-5 years relevant experience (Sales Admin, Order Management, Customer Service - Sales Order).
• Language proficiency : English, BM, Mandarin.

Responsibilities

• Be the one-point contact to customers and ensure orders are received, processed and delivered efficiently.
• Provide administrative, clerical, and customer support to sales staff.
• Perform sales and delivery order management in SAP within set timelines.
• Coordinate with Planning, Warehouse, QA, Shipping, and Logistics for goods readiness.
• Communicate order status, payment terms, and shipment details to customers timely.
• Generate order reports and maintain sales documents and invoices.

Skills

Sales administration

Order management

Customer service

Communication

Education

Bachelor's degree in Business Management

Tools

SAP

Job description

To be the one-point contact to our customers and ensure orders are received, processed, and delivered in an efficient and effective manner.

Job Description:

Responsible for supporting sales staff by providing administrative, clerical, and customer support.

Perform Sales and Delivery Order Management tasks including sales order creation, processing changes and returns (Oleo Chemical, Glycerin & External Soap Noodle) in SAP system within the set timeline.

Work closely with Planning department with regards to Goods readiness schedules with an objective of Firm Cargo Ready Date for shipment

Creating Work Order to communicate with concerned internal departments (Planning, Warehouse, Quality, Shipping & Logistics, Tank Farm and Weighbridge)

Generate the Tanker Dispatch Plan for Bulk Shipments on a weekly basis and monitoring changes as and when revision requests are received from the Customer, Planner, Logistics and tank farm.

Continuous interaction with Logistic, Planning, Tank Farm and Customer to coordinate smooth execution of these activities.

Communicating with Customers on a timely basis with regards to Status of the respective orders on hand (Goods Readiness/delays, Payment status based on terms, Shipping Instruction, Booking confirmation, Container Details, Loading status, Loading Photos, Shipment/Document delays, Account Receivable delays etc.) within the timelines.

Attending to sample requests from customers by communicating with QA department and arrange for courier within the set timeline. Also communicating the A.W.B Details and COA to the customer.

Order report generation daily to communicate to the Top Management on the order status.

File Management- Maintaining records of sales documents (Copy of Purchase order, Product Specification, Sales Contract, Proforma Invoice & L/C Copy) in files.

Providing Export Invoice for Logistic personnel to proceed with the Export clearance

Initiate the CAPA report generation based on the complaints received from Customers and inform QMS department for further investigation. Communicating the CAPA Investigation findings to the customer.

Generate Debit or Credit notes in the SAP system against Claims received from customers

Sending requests to IT Department for New Customer Code Generation& route entry. Also send request to Planning Department for New Material Code generation.

Requirements:

Degree in Business Management/Equivalent

SAP system knowledge will be an advantage

Experience in the Oleochemical/Manufacturing industry is a must

Minimum 3-5 years relevant experience (Sales Admin, Order Management, Customer Service - Sales Order)

Language proficiency : English, BM, Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Willing to work at Pasir Gudang, Johor.

Evyap started its operation on 1927 and we are the market leader in Turkey with beauty soaps, skin care products, pre and after shave products. With four plants in Turkey, Egypt and Malaysia, Evyap is expanding to SEA region.

Evyap is present in the international soap market with Duru, Fax and Arko brands. They sell as one of top two brands in Russia, Ukraine, Belarus, Romania, Poland, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Albania, Moldova and many other markets.

We are one of the largest fully intregrated Oleochemical and personal care manufacturer. Create Your Success Story with EVYAP!!!

Evyap started its operation on 1927 and we are the market leader in Turkey with beauty soaps, skin care products, pre and after shave products. With four plants in Turkey, Egypt and Malaysia, Evyap is expanding to SEA region.

Evyap is present in the international soap market with Duru, Fax and Arko brands. They sell as one of top two brands in Russia, Ukraine, Belarus, Romania, Poland, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Albania, Moldova and many other markets.

We are one of the largest fully intregrated Oleochemical and personal care manufacturer. Create Your Success Story with EVYAP!!!

Evyap started its operation on 1927 and we are the market leader in Turkey with beauty soaps, skin care products, pre and after shave products. With four plants in Turkey, Egypt and Malaysia, Evyap is expanding to SEA region.

Evyap is present in the international soap market with Duru, Fax and Arko brands. They sell as one of top two brands in Russia, Ukraine, Belarus, Romania, Poland, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Albania, Moldova and many other markets.

We are one of the largest fully intregrated Oleochemical and personal care manufacturer. Create Your Success Story with EVYAP!!!

What can I earn as a Sales Administration Executive