Sales Admin Executive

techware Group; Malacca City; On-site; MYR 30,000 - 47,000; Full time

Job summary

techware Group in Malacca City, Malaysia is seeking a Sales Admin to coordinate order processing, liaise with production and logistics, and provide daily updates to customers. The role reports directly to the Managing Director, Sales Director and Finance Head.

Responsibilities include reviewing purchase orders, ensuring timely delivery, invoicing, handling shipments, maintaining records, and providing general administrative support. Onsite position at Bukit Rambai area.

Qualifications

• Minimum 2-3 years of experience, preferably in sales admin teams.
• Proficiency in written and spoken English; Mandarin would be an added advantage due to diverse clients.
• Proficient in computer-aided systems and MS Office applications.

Responsibilities

• Review customers' purchase orders, check designs, prices and submit for approval before creating sales orders.
• Follow up on pending orders and liaise with departments to provide daily updates to customers; update portal with delivery dates.
• Arrange shipments with logistics and ensure orders are delivered as promised.
• Inform team about new orders and allocation of sales orders with production.
• Manage invoicing and shipments; provide general admin support to the team.

Skills

Excel

Microsoft Office

English proficiency

Mandarin (advantage)

Education

Diploma, Degree or equivalent

Tools

SQL

Microsoft Dynamics

Job description

• Review customers' purchase orders, check the versions of the designs, prices and etc, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers. To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised. Arrange the shipments with logistics.
• Keep the team informed about new orders and the allocation of the sales orders with the production teams.
• Answer and direct phone calls in a polite and professional manner.
• Take charge for the issuance of the invoicing and also shipments.
• Work closely with the productions team for the orders fulfillments.
• Manage and organize office files, documents, and records, including the invoicing.
• Provide general administrative support to team members as needed.
• This role is report direct to Managing Director, Sales Director and Finance Head.

Job Description & Responsibilities

• Review customers' purchase orders, check the versions of the designs, prices and etc, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers. To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised. Arrange the shipments with logistics.
• Keep the team informed about new orders and the allocation of the sales orders with the production teams.
• Answer and direct phone calls in a polite and professional manner.
• Take charge for the issuance of the invoicing and also shipments.
• Work closely with the productions team for the orders fulfillments.
• Manage and organize office files, documents, and records, including the invoicing.
• Provide general administrative support to team members as needed.
• This role is report direct to Managing Director, Sales Director and Finance Head.

Admin

• Serve as the contact point for providing the invoices/documents that were received in the field and sending them to HQ/the relevant department for processing purposes.
• Liaise with the production teams and also logistic teams.
• Other tasks as assigned by superiors.

Logistics & LMW

• Invoice with LMW documents for each customer delivery.
• Ensure preparation of invoices and delivery orders (DO), coordinating with the finance team at HQ.
• Coordinate with the supply chain team regarding incoming goods.
• Handle customs clearance notifications for incoming goods.
• Support LMW documents monthly at the customs office.

Requirements

• Minimum 2-3 years of experience, preferably in sales admin teams, and preferable have experience of handling LMW.
• Good command of written and spoken English. Proficiency in Mandarin would be an added advantage due to the nature of business communication with a diverse range of clients and stakeholders.
• Proficiency in computer-aided systems such as SQL/Dynamic.
• Strong Excel and Microsoft Office skills.
• Qualification: Diploma, Degree or equivalent.
• Remuneration is depends on the qualification, skill set and experiences.
• Onsite only. Must be willing to work at Bukit Rambai area.