Sales Admin Executive

EPS Malaysia; Bayan Lepas; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Base salary with commissions

Structured growth pathways

Complete guidance provided

Dynamic team culture

Job summary

EPS Malaysia in Bayan Lepas, Penang, is seeking a motivated Sales Admin Executive to bridge operations and customers, supporting the sales team and engaging with clients via online channels. Fresh graduates are welcome and structured training will help you develop practical business skills.

You will generate quotations, process orders, prepare invoices, respond to inquiries, and assist with social media updates on Facebook, Instagram, and TikTok, while collaborating with the sales team to

Qualifications

• Fresh graduates are encouraged to apply; prior experience in retail sales, customer service, or sales administration is an advantage.
• Proficient in basic computer applications (Microsoft Excel, Email) and active on instant messaging apps (WhatsApp).
• Basic understanding of social media platforms (Facebook, Instagram, TikTok).
• Strong communication skills, high accountability, a positive attitude, and a willingness to learn.

Responsibilities

• Generate quotations, process customer orders, prepare invoices, and manage relevant sales documentation accurately.
• Respond to inquiries, follow up with potential leads, and provide assistance to clients via WhatsApp, Email, and social media platforms.
• Work closely with the sales team to follow up on ongoing deals, address customer queries, and help improve overall closing rates.
• Assist in maintaining our online presence by posting product updates and content across Facebook, Instagram, and TikTok.

Skills

Microsoft Excel

WhatsApp usage

Social media basics

Communication skills

Customer service mindset

Tools

WhatsApp

Job description

We are looking for a motivated and organized Sales Admin Executive to join our team in Bayan Lepas, Penang. In this role, you will act as a bridge between our operations and customers, providing support to the sales team while directly engaging with clients through online channels. Whether you are an experienced customer service professional or a proactive fresh graduate, we provide structured training to help you develop practical business skills and build a rewarding career.

Key responsibilities

Generate quotations, process customer orders, prepare invoices, and manage relevant sales documentation accurately

Respond to inquiries, follow up with potential leads, and provide assistance to clients via WhatsApp, Email, and social media platforms

Work closely with the sales team to follow up on ongoing deals, address customer queries, and help improve overall closing rates

Assist in maintaining our online presence by posting product updates and content across Facebook, Instagram, and TikTok

Key Requirements

Fresh graduates are encouraged to apply; prior experience in retail sales, customer service, or sales administration is an advantage

Proficient in basic computer applications (Microsoft Excel, Email) and active on instant messaging apps (WhatsApp)

Basic understanding of social media platforms (Facebook, Instagram, TikTok)

Strong communication skills, high accountability, a positive attitude, and a willingness to learn

• Base salary paired with rewarding performance-based commissions
• Structured growth pathways with opportunities for career advancement
• Complete guidance provided to ensure you succeed, regardless of prior experience
• Dynamic, supportive, and energetic team culture

What can I earn as a Sales Administration Executive