A reputable trading company in Kuala Lumpur is seeking a full-time Sales Order Executive. The role involves managing the sales order process and requires no prior experience. Fresh graduates are welcome to apply. Candidates should possess good communication skills and basic knowledge of Microsoft Office. The position offers a monthly salary between MYR2200 to MYR3000.
Qualifications
No prior experience required; training provided.
Fresh graduates encouraged to apply.
Responsibilities
Monitor pending orders proactively and follow up.
Manage the full sales order process independently.
Identify and resolve common order-related issues.
Skills
Good communication and interpersonal skills
Willing to learn and adapt
Detail-oriented
Education
Minimum SPM qualification; Diploma in Business Administration or Marketing preferred
Tools
Microsoft Office (Excel, Word)
Job description
Responsibilities
Monitor pending orders proactively and follow up without needing reminders.
Manage the full sales order process independently, from order taking to invoicing.
Identify and resolve common order-related issues (e.g., stock availability, pricing discrepancies, delivery timing).
Coordinate effectively with the warehouse and outbound teams to ensure smooth order fulfilment.
Accurately input and update customer orders in the system.
Develop a basic understanding of product knowledge and customer profiles to support sales activities.
Respond promptly to simple customer inquiries via WhatsApp, phone, or email.
Requirements
Education: Minimum SPM qualification; Diploma in Business Administration, Marketing, or related field is an added advantage.
Experience: No prior experience required; training will be provided. Fresh graduates are encouraged to apply.
Technical Skills: Basic knowledge of Microsoft Office (Excel, Word) and willingness to learn online/e-commerce platforms.
Other Skills:
Good communication and interpersonal skills.
Organized, detail-oriented, and able to manage tasks responsibly.
Willing to learn and adapt in a fast-paced environment.
Positive attitude and team-oriented mindset.
Customer-focused with a proactive approach to solving problems.