Sales Admin (Academy) (Mandarin Speaker)

Info-Tech Systems Integrators (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Medical Benefit

Group Hospitalization Insurance

Laptop Provided

Monthly Employee Engagement Events

Flexi Benefit Entitlement

Annual Leave

Job summary

Info-Tech Systems Integrators (M) Sdn Bhd is seeking a Sales Admin (Academy) to back our academy sales operations. You will manage inquiries, generate leads, coordinate activities, and handle admin tasks to support the Business Development team.

The role requires Diploma or Degree, strong multilingual communication (English, Chinese, BM), and experience in B2B lead generation or inside sales, with add-on AI/CRM skills a plus. Office in Kuala Lumpur, 9:00AM-6:00PM.

Qualifications

• Diploma or Degree in any related field.
• Strong communication and interpersonal skills in English, Chinese, BM.
• Proven experience in B2B lead generation, telemarketing, or inside sales.
• Proven experience in admin tasks.
• Good relationship building and networking with clients.
• Strong AI tools, AI knowledge, CRM will be add advantage.
• Able to work independently with minimal supervision.
• Willing to travel to Q Sentral, Kuala Lumpur.

Responsibilities

• Conduct market research to identify potential customers and opportunities.
• Generate leads through inbound/outbound calls, emails, LinkedIn outreach and canvassing.
• Qualify leads and arrange appointments with prospective clients.
• Respond to enquiries and provide information on training programmes and services.
• Prepare quotations, process orders, issue invoices, and maintain sales records.
• Compile monthly sales reports and related documentation.
• Coordinate with customers and internal teams for quotations, orders, and training arrangements.
• Maintain customer information and activities in the CRM system.
• Perform other duties as assigned by Management.

Skills

Lead generation

Sales administration

Communication

Customer outreach

Networking

Independence

Education

Diploma or Degree in related field

Tools

CRM

AI tools

LinkedIn

Job description

Sales Admin (Academy) is responsible for supporting the Info-Tech Academy's sales operations by managing customer enquiries, generating leads, coordinating sales activities, and handling sales administration. This role works closely with the Business Development team to ensure efficient sales processes and excellent customer service.

Main Responsibilities:

Conduct market research to identify potential customers and business opportunities.

Generate leads through inbound and outbound calls, emails, LinkedIn outreach, telemarketing, and canvassing.

Support the sales team by qualifying leads and arranging appointments with prospective clients.

Respond to customer enquiries and provide information on the Academy's training programmes and services.

Prepare quotations, process orders, issue finalized invoices and maintain accurate sales records.

Compile and prepare monthly sales reports and other sales-related documentation.

Coordinate with customers and internal teams to ensure smooth processing of quotations, orders, and training arrangements.

Maintain and update customer information and sales activities in the CRM system.

Perform any other duties and responsibilities as assigned by the Management.

Main Requirements:

Diploma or Degree in any related field.

Strong communication and interpersonal skills in English, Chinese, BM.

Proven experience in B2B lead generation, telemarketing, or inside sales.

Proven experience in admin task.

Good relationship building and networking with clients from previous experience.

Strong AI tools, AI knowledge, CRM will be add advantage.

Able to work independently with minimal supervision.

Willing to travel to Q Sentral, Kuala Lumpur.

The Package:

Basic Salary

Annual Leave, Medical Leave, Special Granted Leaves

Medical Benefit, Group Hospitalization Insurance

Flexi Benefit Entitlement, Laptop Provided, Monthly Employee Engagement Events

Working Hours: 9:00AM - 6:00PM (Monday - Friday)

Grow career with clear opportunities for advancement and professional development

Office location easy access to public transportation [KL Sentral Station (e.g. MRT, LRT, Monorail, KTM)]

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.

What can I earn as a Sales Administrator