Sales Admin (Academy)

Info-Tech Systems Integrators (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Benefits offered by this job

Annual Leave

Medical Benefit

Laptop Provided

Employee Engagement Events

Job summary

Info-Tech Systems Integrators (M) Sdn Bhd is seeking a Sales Administrator (Academy) to support the Academy's sales operations by handling enquiries, generating leads, coordinating sales activities and managing sales administration. You will work closely with the Business Development team to ensure efficient processes and top-notch customer service.

Responsibilities include qualifying leads, arranging appointments, preparing quotations, processing orders, invoices, and maintaining CRM data,

Qualifications

• Diploma or Degree in any related field.
• Strong communication and interpersonal skills in English, Chinese, and BM.
• Proven experience in lead generation, telemarketing, or inside sales.
• Proven experience in admin tasks.
• Good relationship building and networking with clients from prior experience.
• Strong business sense and industry knowledge.
• Able to work independently with minimal supervision.
• Willing to travel to Q Sentral, Kuala Lumpur.

Responsibilities

• Conduct market research to identify potential customers and opportunities.
• Generate leads via inbound/outbound calls, emails, LinkedIn, telemarketing and canvassing.
• Support sales by qualifying leads and arranging appointments.
• Respond to inquiries and provide information on training programmes and services.
• Upsell software solutions and training programmes to existing customers.
• Prepare quotations, process orders, and issue invoices while maintaining sales records.
• Compile monthly sales reports and related documentation.
• Coordinate with customers and internal teams to process quotations, orders, and training arrangements.
• Maintain customer information and sales activities in the CRM.
• Perform other duties as assigned by Management.

Skills

English proficiency

Chinese proficiency

Bahasa Melayu proficiency

Education

Diploma or Degree in related field

Job description

Sales Administrator (Academy) is responsible for supporting the Academy's sales operations by managing customer enquiries, generating leads, coordinating sales activities, and handling sales administration. This role works closely with the Business Development team to ensure efficient sales processes and excellent customer service.

Main Responsibilities

• Conduct market research to identify potential customers and business opportunities.
• Generate leads through inbound and outbound calls, emails, LinkedIn outreach, telemarketing, and canvassing.
• Support the sales team by qualifying leads and arranging appointments with prospective clients.
• Respond to customer enquiries and provide information on the Academy's training programmes and services.
• Identify opportunities to upsell the Company's software solutions and training programmes to existing customers.
• Prepare quotations, process orders, issue finalized invoices and maintain accurate sales records.
• Compile and prepare monthly sales reports and other sales-related documentation.
• Coordinate with customers and internal teams to ensure smooth processing of quotations, orders, and training arrangements.
• Maintain and update customer information and sales activities in the CRM system.
• Perform any other duties and responsibilities as assigned by the Management.

Main Requirements

• Diploma or Degree in any related field.
• Strong communication and interpersonal skills in English, Chinese, BM.
• Proven experience in lead generation, telemarketing, or inside sales.
• Proven experience in admin task.
• Good relationship building and networking with clients from previous experience.
• Strong business sense and industry expertise.
• Able to work independently with minimal supervision.
• Willing to travel to Q Sentral, Kuala Lumpur.

The Package

• Basic Salary
• Annual Leave, Medical Leave, Special Granted Leaves
• Medical Benefit, Group Hospitalization Insurance
• Flexi Benefit Entitlement, Laptop Provided, Monthly Employee Engagement Events
• Working Hours: 9:00AM - 6:00PM (Monday – Friday)
• Grow career with clear opportunities for advancement and professional development
• Office location easy access to public transportation [KL Sentral Station (e.g. MRT, LRT, Monorail, KTM)]

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.