Sales Administrator/Coordinators

Intersit Office Sdn Bhd; Petaling Jaya; On-site; MYR 56,000 - 78,000; Full time

Benefits offered by this job

Annual leave

EPF/SOCSO/EIS

Annual Performance Bonus

Petaling Jaya location

Job summary

Intersit Office Sdn Bhd is seeking a Sales Administrator to join our dynamic team in Petaling Jaya, Selangor. This is a full-time role that bridges our sales department and clients, handling orders, documentation and client inquiries with precision.

You will support the sales process, maintain databases, coordinate between teams, prepare quotes and invoices, and contribute to service excellence. A diploma or degree in business administration is preferred; English and Bahasa Malaysia fluency is

Qualifications

• Experience in sales administration or client services within a corporate environment.
• Strong organizational skills to manage multiple tasks and priorities.
• Excellent English and Bahasa Malaysia; proficiency in Mandarin is a plus.
• Proficiency with Microsoft Office applications and familiarity with CRM systems.
• Detail-oriented with accurate data entry and documentation.
• Strong interpersonal skills and collaborative approach with sales teams and clients.
• Problem-solving ability and initiative to improve processes.
• Professional demeanor with a customer service focus.
• Ability to work independently in a dynamic environment.
• Diploma or bachelor's degree in business administration, commerce or related field.

Responsibilities

• Process customer orders, quotations and proposals with accuracy and efficiency.
• Maintain and update customer databases and sales records using company systems.
• Coordinate between sales team members, clients and other departments to ensure timely delivery of services.
• Prepare and organise sales documentation, product samples, quotations, invoices, contracts and agreements for review and execution.
• Handle customer enquiries via telephone, email and in-person with professionalism and courtesy.
• Monitor sales pipeline and assist with tracking of opportunities and deal progress.
• Arrange and coordinate meetings, site visits and client presentations.
• Process invoices and manage billing-related queries and issues.
• Maintain inventory of office supplies and equipment as needed for sales operations.
• Perform general administrative tasks including filing, scheduling and report preparation.

Skills

Sales administration

Organization

Communication

Multitasking

Customer service

Independent work

Education

Diploma or Bachelor's degree in business administration or related field

Tools

Microsoft Office

CRM systems

Job description

About the role

Intersit Office Sdn Bhd is seeking a Sales Administrator to join our dynamic team on a full-time basis in Petaling Jaya, Selangor. This is a crucial position that bridges our sales department and clients, ensuring smooth operations and exceptional service delivery. As Sales Administrator, you will be at the heart of our sales operations, managing administrative tasks that directly impact our business performance and customer satisfaction. Your role is fundamental to maintaining organised processes, supporting sales activities, and ensuring every client interaction reflects our commitment to excellence.

Key responsibilities

Process customer orders, quotations and proposals with accuracy and efficiency

Maintain and update customer databases and sales records using company systems

Coordinate between sales team members, clients and other departments to ensure timely delivery of services

Prepare and organise sales documentation, product samples, quotations , invoices, contracts and agreements for review and execution

Handle customer enquiries via telephone, email and in-person with professionalism and courtesy

Monitor sales pipeline and assist with tracking of opportunities and deal progress

Arrange and coordinate meetings, site visits and client presentations

Process invoices and manage billing-related queries and issues

Maintain inventory of office supplies and equipment as needed for sales operations

Perform general administrative tasks including filing, scheduling and report preparation

What we’re looking for

1. Proven experience in a sales administration, client services or related administrative role within a corporate or customer-facing environment

2.Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously

3.Excellent written and verbal communication skills in English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.

4.Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with Customer Relationship Management (CRM) systems

5.Attention to detail with the ability to maintain accuracy in data entry and documentation

6.Strong interpersonal skills and a collaborative approach to working with sales teams and clients

7.Problem-solving ability and initiative to identify areas for process improvement

8.Professional demeanor with a positive attitude and commitment to customer service excellence

9.Ability to work independently whilst maintaining flexibility in a dynamic environment

10.Diploma or bachelor's degree in business administration, commerce or related field is preferred

What we offer

Competitive salary package commensurate with experience and qualifications

Full-time employment with a stable and growing organization

Professional development opportunities and training programmed to enhance your skills

Collaborative and supportive team environment where your contributions are valued

Standard statutory benefits including EPF, SOCSO, EIS and annual leave in accordance with Malaysian labour laws

Annual Performance Bonus

Pleasant working environment in Petaling Jaya with good accessibility

Opportunities to grow and advance within the organization as you develop your expertise

About us

Intersit Office Sdn Bhd is a progressive company dedicated to delivering exceptional office solutions and services to our clients across Malaysia. With a reputation built on reliability, professionalism and customer-focused service, we pride ourselves on maintaining strong relationships with our clients and partners. Our team is committed to creating a supportive workplace culture where employees are empowered to contribute meaningfully to our collective success. We believe in fostering talent, encouraging innovation and building a business that makes a positive impact in our community.