RFQ & PO Support Coordinator — China & TW

Wilhelmsen Global Business Services Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Wilhelmsen Global Business Services Sdn Bhd in Kuala Lumpur seeks a Junior Customer Service Coordinator to process RFQs and POs, ensuring timely responses and adherence to SLAs. You will provide administrative support to the GCS and LCS teams, handling assignments from senior staff as needed.

The role requires a Diploma and 2–3 years in order fulfilment/logistics, with fluent English and strong MS Office skills. You will join a dynamic maritime group with a diverse, global footprint.

Qualifications

• Diploma in any field is required.
• 2–3 years of relevant experience in order fulfilment, supply chain or logistics.
• Fluent in English (written and spoken).
• Proficient in MS Office and computer-literate.
• Able to prioritize, communicate effectively, and work independently.

Responsibilities

• Receive tasks from the group mailbox and process RFQs and POs.
• Assess urgency based on ETA, port, and customer.
• Keep LCS informed of RFQ/PO irregularities.
• Notify if order value exceeds authorised credit limit.
• Coordinate with Supply Chain and LCS to complete tasks.
• Contribute to team discussions and training.
• Accept rostered work on Saturdays and public holidays as required.
• Follow standard processes and protocols.

Skills

Strong communication

Time management

Customer service orientation

Team player

Education

Diploma in any field

Tools

MS Office

Job description

Wilhelmsen Global Business Services Sdn Bhd in Kuala Lumpur seeks a Junior Customer Service Coordinator to process RFQs and POs, ensuring timely responses and adherence to SLAs. You will provide administrative support to the GCS and LCS teams, handling assignments from senior staff as needed.

The role requires a Diploma and 2–3 years in order fulfilment/logistics, with fluent English and strong MS Office skills. You will join a dynamic maritime group with a diverse, global footprint.