Retail Tech Pro: Expert Solutions & Customer Growth

Apple; Putrajaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Apple Retail in Malaysia is seeking a Pro to deliver expert sales and service. You will leverage knowledge of Apple products and services, plus awareness of competitors, to create owners and build loyalty with every customer interaction.

You will mentor team members, stay up to date with Apple offerings and sales processes, and contribute to an inclusive store environment while maintaining accuracy and guidance in all tasks.

Qualifications

• Experience in retail or sales and related work.
• Proficient in the local language (Malay), written and spoken.
• Schedule flexibility to include nights, weekends and public holidays as required by the store.

Responsibilities

• Demonstrate top-performing sales and service to Apple customers by understanding needs and presenting suitable solutions.
• Stay knowledgeable about Apple products, services, and sales processes to educate customers effectively.
• Mentor store team on Apple products, services, and outside knowledge to deliver excellent customer service.

Skills

Retail sales experience

Customer service

Malay language

Job description

Apple Retail in Malaysia is seeking a Pro to deliver expert sales and service. You will leverage knowledge of Apple products and services, plus awareness of competitors, to create owners and build loyalty with every customer interaction.

You will mentor team members, stay up to date with Apple offerings and sales processes, and contribute to an inclusive store environment while maintaining accuracy and guidance in all tasks.