In-Store Tech Solutions Pro — Expert Advisor

Apple Inc.; Malaysia; On-site; MYR 28,000 - 56,000; Full time

Job summary

Apple Inc. Retail emphasizes knowledge and service.

As a Pro, you’re the most knowledgeable and effective salesperson in the store, offering customized solutions by leveraging your breadth of expertise on Apple products and services, as well as competitors, to create owners and build brand loyalty with every customer interaction. You mentor the store team, stay up to date on Apple offerings and sales processes, and contribute to an inclusive environment through respectful collaboration.

Qualifications

• Experience in retail or sales or related work experience.
• Proficient in the local language, both written and spoken.

Responsibilities

• Lead top-performing sales and service to Apple customers by understanding needs and presenting products/services.
• Mentor store team and stay up to date on Apple offerings and sales processes.
• Educate customers on relevant ways to buy products and contribute to an inclusive environment.

Skills

Retail sales

Customer service

Product knowledge

Mentoring others

Job description

Apple Inc. Retail emphasizes knowledge and service.

As a Pro, you’re the most knowledgeable and effective salesperson in the store, offering customized solutions by leveraging your breadth of expertise on Apple products and services, as well as competitors, to create owners and build brand loyalty with every customer interaction. You mentor the store team, stay up to date on Apple offerings and sales processes, and contribute to an inclusive environment through respectful collaboration.