Retail Sales & Customer Service Associate (Shift)

QL Maxincome Sdn Bhd (FamilyMart); Kapar; Presencial; MYR 20 000 - 31 000; Tempo integral

Resumo da oferta

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks energetic Retail Sales Assistants to deliver friendly customer service and upsell products. You will handle food orders, operate the POS, and maintain store standards across locations.

Candidates with 1–2 years in retail or customer service are preferred; SPM holders accepted. Shift work, including weekends and public holidays, is required. Join the Family!

Qualificações

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates with a positive attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsabilidades

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal in line with SOPs.
• Operate the cash register accurately for cash and credit card transactions.
• Assist in maintaining store cleanliness, safety, and housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Conhecimentos

Customer service

Cash handling

Upselling

Stock replenishment

SOP compliance

Bahasa Malaysia

English

Formação académica

SPM qualification

Ferramentas

POS system

Cash register

Descrição da oferta de emprego

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks energetic Retail Sales Assistants to deliver friendly customer service and upsell products. You will handle food orders, operate the POS, and maintain store standards across locations.

Candidates with 1–2 years in retail or customer service are preferred; SPM holders accepted. Shift work, including weekends and public holidays, is required. Join the Family!