Retail Sales & Customer Experience Specialist

QL Maxincome Sdn Bhd (FamilyMart); Seremban; Presencial; MYR 20.000 - 31.000; Jornada completa

Descripción de la vacante

QL Maxincome Sdn Bhd (FamilyMart) in Malaysia is seeking a Retail Sales Assistant to support smooth store operations under supervision. You will deliver friendly customer service, promote products, handle food orders, and operate the cash register according to store policies.

Candidates should have at least SPM or equivalent, be able to communicate in Bahasa Malaysia and English, and be willing to work shifts including weekends and public holidays.

Formación

• Minimum SPM qualification or relevant retail experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsabilidades

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Conocimientos

Bahasa Malaysia

English

Customer service

Positive attitude

Educación

SPM or equivalent

Descripción del empleo

QL Maxincome Sdn Bhd (FamilyMart) in Malaysia is seeking a Retail Sales Assistant to support smooth store operations under supervision. You will deliver friendly customer service, promote products, handle food orders, and operate the cash register according to store policies.

Candidates should have at least SPM or equivalent, be able to communicate in Bahasa Malaysia and English, and be willing to work shifts including weekends and public holidays.