Retail Sales Associate: Growth & Customer Experience

Crocs, Inc.; Kampung Malaysia Tambahan; On-site; MYR 24,000 - 36,000; Full time

Job summary

Crocs, Inc. is seeking a Sales Associate in Malaysia to deliver exceptional in-store experiences and world-class service. You will educate customers, support promotions, and help the store team achieve goals while growing with a dynamic brand in a fast-paced retail environment.

You will learn product knowledge, assist across departments, and ensure smooth daily operations including POS, stock, pricing, and loyalty programs. A flexible schedule and English fluency are key assets for success.

Qualifications

• Must be 18 years or older.
• Must have at least SPM / O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; other languages are a plus.
• Flexible to work on rotational shifts including nights, Saturdays, Sundays and public holidays.
• Proficient in MS Word, Excel and Email; able to operate a retail POS system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to consumers using Crocs service model.
• Contribute to an enjoyable team environment and share ideas.
• Learn and assist in departments: consumer service, product knowledge, placement, visuals, stock room.
• Support daily store operations: POS management, stock replenishment, pricing, promotions, loyalty programs, cleanliness.
• Lead by example with store management to improve sales performance.
• Adhere to asset protection and inventory control policies.

Skills

Customer service

Retail experience

POS system operation

MS Word

MS Excel

Email proficiency

Education

SPM / O Level

Tools

Point of Sale system

Job description

Crocs, Inc. is seeking a Sales Associate in Malaysia to deliver exceptional in-store experiences and world-class service. You will educate customers, support promotions, and help the store team achieve goals while growing with a dynamic brand in a fast-paced retail environment.

You will learn product knowledge, assist across departments, and ensure smooth daily operations including POS, stock, pricing, and loyalty programs. A flexible schedule and English fluency are key assets for success.