Retail Sales Associate — Elevate Customer Experience

Crocs

Malaysia

On-site

MYR 22,000 - 33,000

Full time

5 days ago

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Job summary

Crocs, Inc. in Malaysia is looking for a retail associate to deliver outstanding service and uphold store standards. You’ll operate the POS, assist customers with product knowledge, and support stock, pricing, and promotions.

The role requires flexibility for rotating shifts, weekends and public holidays, and fluency in English. Crocs offers a dynamic, inclusive team and growth through experience. Join a fast-paced retail environment with opportunities to develop skills across departments and

Qualifications

Must be 18 years or older.
Minimum 1 to 2 years of working experience, preferably in retail.
Fluent in English; proficiency in other languages is an advantage.
Flexible to work on rotational shifts, including nights, Saturdays, Sundays and public holidays.
Basic computer proficiency and ability to operate the store POS system.
Desire to succeed in a fast-paced retail environment.

Responsibilities

Deliver outstanding service to customers using the store model and standards.
Assist with product knowledge, placement, visual presentation and stock room tasks.
Support daily POS operations, stock replenishment, pricing and markdown processes.
Promote loyalty programs and maintain store cleanliness and recovery standards.
Collaborate with Store Management to improve KPIs through sales-driven techniques.
Adhere to asset protection policies and inventory controls.