Retail IT Lead: POS, ERP & Security

NSK GROCER (KL) SDN. BHD.; Kuala Lumpur; On-site; MYR 48,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunities for promotion

Job summary

NSK Grocer (KL) Sdn Bhd is seeking an IT Executive to oversee and enhance IT systems across the head office and 8 branches, ensuring smooth daily retail operations through POS, inventory, networking, and data security. You will coordinate with vendors, support staff, and branch managers to maintain uptime and operational efficiency.

The role covers retail systems management, network/infrastructure, hardware & software support, data security & backup, vendor coordination, and IT project

Qualifications

• Diploma/Degree in Information Technology, Computer Science, or related field.
• 2–4 years of IT support experience, preferably in retail or FMCG environment.
• Strong knowledge of POS systems, retail ERP software, and inventory management.
• Familiarity with networking (LAN, WAN, VPN), hardware troubleshooting, and Windows OS.
• Good understanding of data security, backup solutions, and IT policies.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Willingness to travel regularly to branches.

Responsibilities

• Retail Systems Management: Maintain and troubleshoot POS systems, scanners, printers, and cash drawers.
• Oversee inventory management software and ensure real-time stock updates across all branches.
• Ensure proper integration between POS, ERP, and accounting systems.

Skills

POS systems

Retail ERP

Networking

Data security

Backup solutions

IT support

Vendor management

Education

Diploma/Degree in IT

Job description

NSK Grocer (KL) Sdn Bhd is seeking an IT Executive to oversee and enhance IT systems across the head office and 8 branches, ensuring smooth daily retail operations through POS, inventory, networking, and data security. You will coordinate with vendors, support staff, and branch managers to maintain uptime and operational efficiency.

The role covers retail systems management, network/infrastructure, hardware & software support, data security & backup, vendor coordination, and IT project