Retail IT Project Lead

JAYA GROCER; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jaya Grocer is seeking an IT Project Executive to support the delivery, enhancement and maintenance of IT systems supporting store operations, POS, inventory, merchandising, procurement, warehousing, finance, payments and e-commerce.

You will work with the Assistant Manager, IT Projects, on day-to-day coordination, testing, deployment and documentation, with responsibilities spanning requirements gathering, testing, risk tracking and post-go-live support.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology or a related field.
• Proven experience coordinating IT projects or system implementations.
• Exposure to retail IT or business systems is preferred.
• Strong requirements gathering, testing, deployment and documentation skills.
• Willing to travel to Jaya Grocer outlets as required.

Responsibilities

• Support the Assistant Manager in delivering IT projects for retail business operations systems.
• Coordinate day-to-day project activities, timelines, actions and deliverables.
• Gather and document business requirements with users, internal teams and vendors.
• Coordinate system testing, user acceptance testing, deployment and post-go-live support.
• Track project risks, issues and delays, and elevate them promptly to the Assistant Manager.
• Maintain accurate project, system and process documentation.
• Provide clear project updates and follow up on outstanding actions.
• Research suitable retail IT solutions and industry practices.
• Support system enhancements, user briefings and training activities.
• Provide on-site support at Jaya Grocer branches when required.
• Assist with troubleshooting during implementation and stabilization.
• Perform other related duties as assigned.

Skills

Strong coordination

Analytical

Problem-solving

Organisational skills

Communication skills

Interpersonal skills

Willingness to travel

Education

Bachelor's Degree in Computer Science / IT or related field

Job description

Jaya Grocer is seeking an IT Project Executive to support the delivery, enhancement and maintenance of IT systems supporting store operations, POS, inventory, merchandising, procurement, warehousing, finance, payments and e-commerce.

You will work with the Assistant Manager, IT Projects, on day-to-day coordination, testing, deployment and documentation, with responsibilities spanning requirements gathering, testing, risk tracking and post-go-live support.