Retail Inventory Lead & Customer Service Specialist

KK Group of Companies (Retail); Malacca City; On-site; MYR 26,000 - 52,000; Full time

Job summary

KK Supermart is seeking a capable retail professional to manage inventory processes, ensure clean store premises, and operate POS systems. You will supervise daily stock handling, assist customers, and report emergencies promptly. A leadership mindset and reliable transportation are essential.

Applicants should have SPM/ Diploma or equivalent, with 1–3 years retail experience; a Bachelor’s degree is a plus and supervisory experience is preferred. KK Supermart values a strong team culture.

Qualifications

• SPM or Diploma-equivalent; Bachelor's degree is a plus.
• Retail experience of 1–3 years with supervisory preference.

Responsibilities

• Receive, record, arrange, inspect, and return goods; inventory handling.
• Maintain store cleanliness and housekeeping.
• Operate store equipment per company procedures.
• Ensure safety and proper care of store property and assets.
• Provide courteous and professional customer service.
• Handle emergencies and report to the relevant personnel.
• Uphold KK Supermart's image and reputation at all times.

Skills

Leadership & team management

Interpersonal & communication

Flexible schedules

Own transportation

Basic computer literacy

Education

SPM / Diploma or equivalent

Bachelor’s degree desirable

Retail experience 1–3 years with supervisory preferred

Tools

POS systems

Job description

KK Supermart is seeking a capable retail professional to manage inventory processes, ensure clean store premises, and operate POS systems. You will supervise daily stock handling, assist customers, and report emergencies promptly. A leadership mindset and reliable transportation are essential.

Applicants should have SPM/ Diploma or equivalent, with 1–3 years retail experience; a Bachelor’s degree is a plus and supervisory experience is preferred. KK Supermart values a strong team culture.