Retail Area Manager

Luxury Careers Pte. Ltd.; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Luxury Careers Pte. Ltd. invites applications for a Retail Area Manager to oversee multiple stores within an assigned territory. This newly created role offers a key opportunity to raise store performance, leadership capability, and operational standards.

You will lead Store Managers, drive area sales and efficiency, ensure consistent standards, and coach teams across locations with regular store visits and talent development focus.

Qualifications

• Proven experience managing multiple retail stores or an area/region.
• Strong commercial acumen with a track record of driving sales performance.
• Hands-on people leader with coaching and team development experience.
• Ability to work independently across multiple locations.
• Willingness to travel regularly within the assigned area.
• Bachelor’s degree preferred; relevant retail leadership experience will be considered.

Responsibilities

• Lead, coach, and develop Store Managers to deliver strong sales and customer experience.
• Drive area-level performance across sales, productivity, and operational efficiency.
• Ensure consistent execution of store standards, visual presentation, and service quality.
• Conduct regular store visits, providing structured feedback and performance coaching.
• Support recruitment, development, and retention of store leadership and frontline teams.
• Partner with Store Managers on workforce planning to balance service levels and cost control.
• Identify talent for succession planning and future growth.
• Ensure compliance with company policies and employment regulations.

Skills

People leadership

Coaching

Sales focus

Travel willingness

Education

Bachelor's degree

Job description

We are partnering with a growing retail business in Malaysia to appoint a Retail Area Manager to oversee multiple stores within an assigned territory. This is a newly created role, offering the opportunity to play a key part in strengthening store performance, leadership capability, and operational standards.

Key Responsibilities

Lead, coach, and develop Store Managers to deliver strong sales and customer experience.

Drive area-level performance across sales, productivity, and operational efficiency.

Ensure consistent execution of store standards, visual presentation, and service quality.

Conduct regular store visits, providing structured feedback and performance coaching.

Support recruitment, development, and retention of store leadership and frontline teams.

Partner with Store Managers on workforce planning to balance service levels and cost control.

Identify talent for succession planning and future growth.

Ensure compliance with company policies and employment regulations.

Requirements

Proven experience managing multiple retail stores or an area/region.

Strong commercial acumen with a track record of driving sales performance.

Hands-on people leader with coaching and team development experience.

Ability to work independently across multiple locations.

Willingness to travel regularly within the assigned area.

Bachelor’s degree preferred; relevant retail leadership experience will be considered.