Resort Operation Executive - Shift work (Gopeng, Perak)

YEE LEE CORPORATION BHD.; Gopeng; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Hostel provided

Job summary

Yee Lee Corporation Bhd (YLC) invites applications for a Resort Operation Executive to oversee daily resort operations at Sementra Nature Resort in Gopeng, Perak. The role involves coordinating front office, housekeeping, maintenance, landscaping, and kitchen to ensure guest satisfaction and smooth service delivery.

The position requires a Diploma or Degree in Hospitality Management or related field, 2–3 years’ supervisory experience in hotel/resort operations, and knowledge of booking systems.

Qualifications

• Diploma or Degree in Hospitality Management, Business Administration, or related field.
• 2–3 years’ experience in hotel or resort operations (supervisory experience preferred).
• Must have knowledge in handling IDB / booking system.
• Strong leadership, communication, and problem-solving skills.
• Good organizational skills with ability to multitask and work under pressure.

Responsibilities

• Supervise daily operations across front office, housekeeping, maintenance, landscaping, and kitchen.
• Monitor guest services, handle inquiries and complaints, and maintain hospitality standards.
• Assist in operational planning, staff scheduling, inventory control, vendor coordination, and reporting.
• Ensure compliance with safety, health, and environmental regulations.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

Diploma or Degree in Hospitality Management, Business Administration, or related field

Tools

Booking system (IDB)

Job description

Resort Operation Executive - Shift work (Gopeng, Perak)

This position is located at Sementra Nature Resort, Lot 15918, Kampung Ulu Geroh, 31600 Gopeng, Perak (https://sementra.my/). Please check the travel distance before confirming your application for the position.

**HOSTEL PROVIDED (walkable 1-2 minutes to the resort) & NO TRANSPORTATION PROVIDED**

Working hour: 6 days, 1 Rest day (weekdays only). 2 @ 3 shifts (depends on arrangement and peak season, start as early as 7am and end as late as 10pm)

Summary

Oversee and ensure smooth daily resort operations by coordinating departments, managing resources, and supporting the Resort Manager to achieve high guest satisfaction and operational efficiency.

Job Scope

Supervise daily operations across front office, housekeeping, maintenance, landscaping, and kitchen

Monitor guest services, handle inquiries and complaints, and maintain hospitality standards

Assist in operational planning, staff scheduling, inventory control, vendor coordination, and reporting

Ensure compliance with safety, health, and environmental regulations

Requirements

Diploma or Degree in Hospitality Management, Business Administration, or related field

2–3 years’ experience in hotel or resort operations (supervisory experience preferred)

MUST have knowledge in handling IDB / booking system

Strong leadership, communication, and problem-solving skills

Good organizational skills with ability to multitask and work under pressure

Preferably candidates who possess their own transport and have a valid driving licence

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Do you possess or have access to your own transportation?
• How would you rate your English language skills?
• Are you available for shift work?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Booking Associate?
• Are you available to work public holidays?
• Do you have Staff Coaching experience?
• Do you have Food Handling experience?

Yee Lee Corporation Bhd (YLC) began in 1968 as an edible oil repacked in Malaysia and has since grown into a fully integrated manufacturer and distributor. It operates across various sectors, including consumer products, plantations, and eco-tourism. YLC aims to enhance Malaysian families' quality of life by developing affordable, high-quality products using local resources. The company focuses on continuous innovation, customer satisfaction, and environmental responsibility, supported by 18 branches nationwide. Guided by its philosophy of "Integrity before Profits," YLC emphasizes honesty, fairness, and ethical practices to build long-term success.

Yee Lee Corporation Bhd (YLC) began in 1968 as an edible oil repacked in Malaysia and has since grown into a fully integrated manufacturer and distributor. It operates across various sectors, including consumer products, plantations, and eco-tourism. YLC aims to enhance Malaysian families' quality of life by developing affordable, high-quality products using local resources. The company focuses on continuous innovation, customer satisfaction, and environmental responsibility, supported by 18 branches nationwide. Guided by its philosophy of "Integrity before Profits," YLC emphasizes honesty, fairness, and ethical practices to build long-term success.

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What can I earn as an Operations Executive