Remote Customer Success Manager – Solar SaaS Growth

Sunvoy; Batu Pahat; Remote; MYR 287,000 - 371,000; Full time

Job summary

A renewable energy SaaS company is seeking a Customer Success Manager to lead customer onboarding and enhance the user experience of their innovative software. This remote role requires strong project management and organizational skills, as well as excellent communication abilities. You will work closely with company leadership to ensure effective onboarding processes that improve customer success. If you are passionate about making a difference in the solar industry and want to be part of a rapidly growing team, apply today!

Qualifications

• Perfect English speaker with minimal accent.
• Experience in onboarding and project management.
• Ability to effectively lead and strategize with a customer success team.

Responsibilities

• Onboard new customers and ensure task completion.
• Own metrics related to onboarding success and churn rate.
• Continuously improve onboarding processes.

Skills

Organization

Project management

Strong communication

Customer success orientation

Job description

A renewable energy SaaS company is seeking a Customer Success Manager to lead customer onboarding and enhance the user experience of their innovative software. This remote role requires strong project management and organizational skills, as well as excellent communication abilities. You will work closely with company leadership to ensure effective onboarding processes that improve customer success. If you are passionate about making a difference in the solar industry and want to be part of a rapidly growing team, apply today!