Remote Crypto Chat Support Specialist - Flexible Schedule

SupportYourApp; Remote; MYR 100,000 - 150,000; Full time

Job summary

A global support service provider based in Johor Bahru is seeking a Chat Support Consultant to provide high-quality customer support in crypto trading via live chat and email. Ideal candidates are native Indonesian speakers with strong English skills and at least 6 months of relevant support experience. The role offers a flexible schedule, a supportive team environment, and the opportunity for personal growth. If you're proactive and customer-focused, be sure to apply with your CV in English.

Benefits

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Rewards for referring friends

Qualifications

• At least 6 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience is preferred.
• Positive, proactive, and responsible attitude.

Responsibilities

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care and security.

Skills

Native Indonesian speaker

C1-level English skills

Strong analytical thinking

Proactive attitude

Tools

Salesforce

Job description

A global support service provider based in Johor Bahru is seeking a Chat Support Consultant to provide high-quality customer support in crypto trading via live chat and email. Ideal candidates are native Indonesian speakers with strong English skills and at least 6 months of relevant support experience. The role offers a flexible schedule, a supportive team environment, and the opportunity for personal growth. If you're proactive and customer-focused, be sure to apply with your CV in English.