Regional ERP & IT Liaison Analyst

Ricoh Asia Pacific Pte Ltd.; Malaysia; In loco; MYR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

Ricoh Asia Pacific Pte Ltd. is seeking a Regional Business Analyst to bridge IT and business users, including 3rd party vendors. The role involves gathering requirements, documenting processes, and proposing IT-enabled solutions.

The incumbent will conduct system integration testing, support ERP implementations (D365FO/CE), and prepare training materials. Strong communication in English is essential; Cantonese/Mandarin are a plus.

Competenze

• 3–5 years of experience as a business analyst.
• Strong requirements gathering and documentation skills.
• Proficient in English; Cantonese and Mandarin preferred.
• Experience with ERP projects and system integrations advantageous.

Mansioni

• Act as liaison between IT and business users and between IT and vendors.
• Conduct requirements gathering sessions to produce functional documentation.
• Understand business needs and balance stakeholder requirements to propose solutions.
• Perform system integration testing and support customization debugging.
• Prepare test plans, scripts, and UAT logs.
• Create training materials and deliver user training.

Conoscenze

Business analysis

Requirements gathering

Stakeholder management

Communication in English

Formazione

Bachelor's degree in CS/IS or related

Strumenti

D365FO/CE

Microsoft Platform

ERP system implementation

Descrizione del lavoro

Ricoh Asia Pacific Pte Ltd. is seeking a Regional Business Analyst to bridge IT and business users, including 3rd party vendors. The role involves gathering requirements, documenting processes, and proposing IT-enabled solutions.

The incumbent will conduct system integration testing, support ERP implementations (D365FO/CE), and prepare training materials. Strong communication in English is essential; Cantonese/Mandarin are a plus.