Receptionists

WeLive Network; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

The WeLive Network is seeking a friendly Receptionist to be the first point of contact for customers, visitors, and partners in Kuala Lumpur. You will ensure a warm, professional, and well-organised front desk experience while supporting daily office operations.

The ideal candidate speaks Malay and Mandarin, has previous reception or administration experience, and presents professionally with a customer-focused mindset.

Qualifications

• Malay language fluency and Mandarin proficiency preferred.
• Previous reception or customer service experience preferred.
• Professional presentation and service-oriented attitude.

Responsibilities

• Welcome and assist customers, visitors, and business partners in a friendly and professional manner.
• Manage front desk operations, including visitor registration and incoming enquiries.
• Answer, screen, and direct telephone calls promptly and courteously.
• Receive and distribute correspondence, deliveries, and other incoming items.
• Maintain an organised, clean, and presentable reception area.
• Coordinate meeting room bookings and support general administrative activities.
• Communicate effectively with internal teams to ensure visitors and enquiries are handled efficiently.

Skills

Malay language fluency

Mandarin language

Customer service mindset

Administrative skills

Tools

MS Office

Job description

As a Receptionist, you will be the welcoming first point of contact for customers, visitors, and business partners. You will create a positive experience through friendly, professional, and well-organised service while supporting the smooth day-to-day operation of the front desk.

Key responsibilities

Welcome and assist customers, visitors, and business partners in a friendly and professional manner.

Manage front desk operations, including visitor registration and incoming enquiries.

Answer, screen, and direct telephone calls promptly and courteously.

Receive and distribute correspondence, deliveries, and other incoming items.

Maintain an organised, clean, and presentable reception area.

Coordinate meeting room bookings and support general administrative activities.

Communicate effectively with internal teams to ensure visitors and enquiries are handled efficiently.

What we're looking for

Malay candidates who are fluent in Mandarin and Bahasa Malaysia.

Previous experience in reception, customer service, administration, or a related role is preferred.

Friendly, professional, and approachable communication style.

Ability to manage multiple tasks while maintaining a positive customer experience.

Good verbal and written communication skills in Malay and Mandarin language skills are preferred.

Basic computer skills and confidence using office applications.

Professional presentation and a service-oriented attitude.