Quality Supervisor (Executive)

ZICHEN MALAYSIA SDN. BHD.; Gurun; Presencial; MYR 60.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday bonus (implied)

Monthly attendance bonus

Petrol allowance

Meal allowance

Comprehensive medical coverage

Access to panel clinics

Training and development opportunities

Career progression within scaling org

Descripción de la vacante

Zichen Malaysia Sdn. Bhd.

seeks a results-driven Quality Department Quality Supervisor to lead process quality control across manufacturing lines, manage 4M change controls, and drive continuous improvement. You will oversee Quality Engineers, IPQC, and Quality Clerks, perform root-cause analysis with 8D reporting, enforce IATF 16949 / ISO 9001 standards, and have authority to halt lines to ensure zero-defect output.

Formación

• Diploma or higher in Quality Management, Chemical/Industrial Engineering, Science or equivalent.
• 3+ years in quality supervisory role; chemical manufacturing preferred.
• Proficient with IATF 16949 and ISO 9001 quality management systems.
• Strong analytical mindset and decisive leadership.
• Ability to generate 8D reports and enforce quality discipline on the floor.

Responsabilidades

• Quality Planning & Execution: Formulate annual process quality plans and product/service continuous improvement strategies across production lines.
• Team Leadership: Oversee daily assignments, scheduling, performance management, and guidance for Quality Engineers, IPQC, and Quality Clerks.
• 4M Change & Product Validation: Lead 4M changes (Man, Machine, Material, Method) and oversee initial product validation processes.
• In-Process Quality Control: Direct shop-floor IPQC operations, compile quality statistics, analyze anomalies, drive corrective actions, and halt production if needed.
• Internal Workflows & After-Sales: Manage internal workflows, support after-sales quality feedback, and synthesize cross-department quality information.
• Customer Complaints & 8D Reporting: Assist in resolving customer complaints and ensure timely 8D reports.
• Audit Management: Coordinate customer and third-party quality audits and verify corrective action plans.
• New Product Introduction (NPI): Plan and execute process quality controls during transition to mass production.
• Statistical Data Analysis: Drive analysis of quality metrics and determine targeted improvement actions.
• Quality Culture: Foster a strong organizational quality culture and encourage employee participation in improvement initiatives.

Conocimientos

Analytical mindset

Leadership

8D reporting

Quality control

Problem-solving

Educación

Degree in Quality Management / Chemical Engineering / Industrial Engineering / Science

Herramientas

APQP/PPAP/FMEA/SPC/MSA

QC7

Descripción del empleo

We are seeking a results-driven Quality Department Quality Supervisor to lead process quality control, 4M change management, and continuous improvement strategies for our manufacturing facility. Reporting to management, you will oversee Quality Engineers, IPQC, and Quality Clerks, drive root-cause analysis via 8D reporting, enforce IATF 16949 / ISO 9001 standards, and hold authority to halt production lines to ensure zero-defect output.

Job Responsibilities:

Quality Planning & Execution: Formulate annual process quality plans and product/service continuous improvement strategies, leading their implementation across production lines.

Team Leadership: Oversee daily assignments, work scheduling, performance management, and guidance for Quality Engineers, IPQC (In-Process Quality Control), and Quality Clerks.

4M Change & Product Validation: Lead and manage 4M change controls (Man, Machine, Material, Method) and oversee initial product validation processes.

In-Process Quality Control: Direct shop-floor IPQC operations, compile production quality statistics, analyze anomalies, drive corrective actions, and exercise authority to halt production lines when necessary.

Internal Workflows & After-Sales: Manage internal operational workflows, support after-sales quality feedback handling, and synthesize cross-departmental quality information.

Customer Complaints & 8D Reporting: Assist in resolving customer complaints and guarantee the timely submission of robust, effective 8D problem-solving reports.

Audit Management: Coordinate customer and third-party quality audits, ensuring closed-loop execution and verification of corrective action plans.

New Product Introduction (NPI): Plan and execute process quality controls during the transition phase of new products into mass production.

Statistical Data Analysis: Drive statistical analysis of product and service quality metrics, determining targeted improvement actions based on data insights.

Quality Culture: Foster a strong organizational quality culture, encouraging active employee participation in continuous improvement initiatives.

Job Requirements:

Education: Minimum College Diploma, Advanced Diploma, Bachelor’s Degree, or higher qualification in Quality Management, Chemical Engineering, Industrial Engineering, Science, or equivalent.

Experience: Minimum 3 years of relevant working experience in a quality supervisory or senior quality control role. Prior experience in the Chemical Engineering or chemical manufacturing industry is highly preferred.

Core Quality Tools: Proficient in the 5 Core Tools of Quality Management (APQP, PPAP, FMEA, SPC, MSA) and the 7 Basic QC Tools (QC7).

Management Systems: Thoroughly familiar with IATF 16949 and ISO 9001 quality management systems.

Core Competencies: Strong analytical mindset, decisive leadership, expert in 8D report generation, with authority to enforce quality discipline on the floor.

Competitive Salary & Rewards: Competitive salary package (commensurate with experience) + performance-based bonuses.

Service Completion Bonus: Special one-off completion bonus upon completing 12 months of service.

Allowances: Monthly petrol allowance and meal allowance provided.

Health & Benefits: Comprehensive medical coverage and access to panel clinics.

Perks & Incentives: Birthday bonus and monthly attendance bonus.

Professional Growth: Continuous training and development opportunities, including structured career progression within a scaling organization.

Culture: A supportive, collaborative, and inclusive work environment.

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