Quality Inspection Supervisor (Executive)

ZICHEN MALAYSIA SDN. BHD.; Gurun; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Monthly petrol allowance

Meal allowance

Comprehensive medical coverage

Birthday bonus

Monthly attendance bonus

Service completion bonus

Career progression opportunities

Job summary

Zichen Malaysia Sdn. Bhd. seeks a detail-oriented Quality Inspection Supervisor to lead laboratory testing operations, ensure system compliance, and manage equipment maintenance. Reporting to the Department Manager, you will drive 5S standards, audits, and data-driven improvements.

Ideal candidates have 3+ years in quality control or lab supervision, familiarity with MSA and SPC, and strong leadership. Competitive salary with bonuses and allowances awaits in a dynamic manufacturing setting.

Qualifications

• Education: Minimum College Diploma, Advanced Diploma, Bachelor’s Degree, or higher qualification in Quality Management, Chemical Engineering, Material Science, Science, or equivalent.
• Experience: Minimum 3 years of relevant quality control or laboratory supervision experience.
• Quality Methodologies: Proficient in Measurement Systems Analysis (MSA) and Statistical Process Control (SPC).
• Technical Skills: Familiar with laboratory testing equipment operation and basic maintenance.
• Software Proficiency: Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Core Competencies: Strong analytical mind, detail-oriented, with leadership and audit preparation capabilities.
• Salary/Rewards: Competitive salary with performance-based bonuses and service completion bonus.

Responsibilities

• System Documentation & Audits: Draft, compile, and structure laboratory system documents, SOPs, and rules for audits.
• Customer Complaint Management: Investigate, root-cause analysis, and respond to customers’ quality issues with CQE.
• Plan & Strategy Review: Review testing plans and schedules, provide optimization recommendations.
• Equipment Operation & Maintenance: Oversee lab equipment operation and maintenance records.
• Progress Reporting: Regularly report testing statuses and metrics to the Department Manager.
• Planning & Performance Appraisals: Submit procurement plans and performance updates to management.
• Laboratory 5S Management: Implement and maintain 5S within the laboratory area.
• Quality Meeting & Data Support: Participate in quality meetings and provide data-driven insights.
• Continuous Process Improvement: Drive improvements in workflows and overall efficiency.
• Administrative & Executive Support: Handle ad-hoc tasks and special projects as assigned.

Skills

MSA

SPC

5S

Auditing

Laboratory equipment

Microsoft Office

Leadership

Education

Quality Management degree

Chemical Engineering

Material Science

Science degree

Tools

MSA

SPC

Job description

Quality Inspection Supervisor (Executive)

We are seeking a detail-oriented and results-driven Quality Department Inspection Supervisor to oversee our laboratory testing operations, system compliance, and equipment maintenance. Reporting directly to the Department Manager, you will lead system documentation, coordinate customer complaint investigations with CQE, review inspection strategies, drive 5S standards, and enforce SPC/MSA quality methodologies within a fast-scaling manufacturing environment.

Job Responsibilities:

System Documentation & Audits: Lead the drafting, compilation, and structuring of laboratory system documents, operational rules, and SOPs to ensure comprehensive readiness for customer and quality audits.

Customer Complaint Management: Coordinate closely with Certified Quality Engineers (CQE) to thoroughly investigate, verify, root-cause analyze, and respond to quality issues raised by customers.

Plan & Strategy Review: Review operational schedules and technical testing plans formulated by inspection engineers, providing constructive optimization recommendations.

Equipment Operation & Maintenance: Oversee the normal operation of laboratory testing equipment, manage inspection log sheets, and verify/sign off on equipment maintenance and upkeep records.

Progress Reporting: Report laboratory testing statuses, operational metrics, and technical updates regularly to the Department Manager.

Planning & Performance Appraisals: Compile and submit procurement plans and personnel performance evaluation updates to the Department Manager.

Laboratory 5S Management: Implement, execute, and strictly maintain 5S workplace organization, safety, and cleanliness standards within the laboratory area.

Quality Meeting & Data Support: Actively participate in regular quality meetings organized by department management, delivering solid, data-driven insights and progress updates.

Continuous Process Improvement: Continuously drive quality improvements, optimize laboratory testing workflows, and enhance overall operational efficiency.

Administrative & Executive Support: Execute ad-hoc tasks, special projects, and operational arrangements assigned by the Department Manager or General Manager.

Job Requirements:

Education: Minimum College Diploma, Advanced Diploma, Bachelor’s Degree, or higher qualification in Quality Management, Chemical Engineering, Material Science, Science, or equivalent.

Experience: Minimum 3 years of relevant quality control or laboratory supervision experience. Prior experience or background in the Chemical Engineering or chemical manufacturing industry will be given strong priority.

Quality Methodologies: Fully proficient in utilizing essential core quality tools, specifically Measurement Systems Analysis (MSA) and Statistical Process Control (SPC).

Technical Skills: Familiar with the operating principles of laboratory testing equipment and capable of performing basic equipment maintenance and troubleshooting.

Software Proficiency: Highly proficient in standard Microsoft Office applications (Word, Excel, PowerPoint).

Core Competencies: Strong analytical mind, detail-oriented, with excellent team leadership and audit preparation capabilities.

Competitive Salary & Rewards: Competitive salary package (commensurate with experience) + performance-based bonuses.

Service Completion Bonus: Special one-off completion bonus upon completing 12 months of service.

Allowances: Monthly petrol allowance and meal allowance provided.

Health & Benefits: Comprehensive medical coverage and access to panel clinics.

Perks & Incentives: Birthday bonus and monthly attendance bonus.

Professional Growth: Continuous training and development opportunities, including structured career progression within a scaling organization.

Culture: A supportive, collaborative, and inclusive work environment.