Quality Executive / Senior Executive

Exclusive Mark (M) Sdn Bhd; Shah Alam; On-site; MYR 47,000 - 78,000; Full time

Job summary

Exclusive Mark (M) Sdn Bhd is seeking a Quality Assurance/Quality Control professional to ensure products and processes meet established standards and regulatory requirements. You will coordinate testing, monitor raw materials and finished goods, and lead investigations of non-conformances with a focus on continuous improvement.

The role requires a Diploma or Degree in Food Science/Technology, Chemistry, or Microbiology, with at least 3 years’ experience in food manufacturing QA/QC.

Qualifications

• Diploma/Degree in Food Science, Food Technology, Chemistry, Microbiology, or related field.
• Minimum 3 years of relevant experience in food manufacturing quality control and assurance.
• Familiar with laboratory testing procedures, microbiological standards, and chemical analysis.
• Good knowledge of food regulations (e.g., KKM, MeSTI, SIRIM, HALAL).
• Exposure to GMP, HACCP, FSSC 22000 and ISO/IEC 17025 standards.
• Possess good communication and interpersonal skills.
• Proficient in root cause analysis, documentation, and process validation.

Responsibilities

• Ensure all products, services & processes meet quality standards and regulatory requirements, including QC/QA programs.
• Organize and ensure testing of all samples per work instructions and priority.
• Monitor quality of raw/packaging materials and finished products and sanitation of equipment.
• Verify air, water quality and conduct trend analysis on environmental monitoring.
• Troubleshoot non-conformances and provide solutions.
• Coordinate customer complaint investigations and report updates.

Skills

Quality control

Root cause analysis

Documentation

Process validation

Attention to detail

Interpersonal skills

Pressure handling

Education

Diploma/Degree in Food Science/Technology or Chemistry/Microbiology

Job description

Ensure all products, services & processes meet the company’s established quality standards & regulatory requirements, including implementing QCQA procedures and programs.

To organized and ensure that all testing of all samples are performed in accordance with the established work instruction and priority.

To monitor quality of raw and packaging materials and finished products, performance of personal hygiene of the production operators an sanitation of production equipment’s.

To verify the air, water quality and conduct trend analysis on environmental monitoring.

To troubleshoot and provide solutions to non-conformances issues.

To coordinate and participate in customer complaint investigation including report and update of customer complaint.

To ensure optimum performance of testing activities and accurate test results.

Ensure product stability testing carried out according to schedule.

To prepare purchase request of glassware, reagents and apparatus required for testing.

To maintain and control inventory of laboratory glassware, reagents, spare part and apparatus.

To ensure that all testing instruments and apparatus are correctly utilized and maintained.

To ensure that all measurement equipment’ are calibrated as per schedule and proper maintenance of the records.

To arrange and monitor daily duty and over time duty for subordinates.

To assist in product quality investigation and monitoring.

To develop and establish new analytical methods and ensure proper maintenance of the method development and validation document.

To prepare work instruction for methods of analysis and laboratory equipment’s and instruments operating work instruction and other relevant documents and controls the documents in accordance with the document control procedure.

To assist in preparing annual budget and control purchase within the budget.

To prepare report on direct cost of analysis and monthly laboratory charges for the tests carried out on sample submitted by external parties.

To approve or reject raw and packaging material testing, bulk and finished product testing according to SOP and specification.

To check and monitor bulk product adjustment if required.

To ensure that all documents are updated and complies to ISO and other SOP requirements.

To perform any other related tasks as assigned by superior.

Job Requirements:

Diploma/Degree in Food Science, Food Technology, Chemistry, Microbiology, or related field.

Minimum 3 years of relevant experience in food manufacturing quality control and assurance.

Familiar with laboratory testing procedures, microbiological standards, and chemical analysis.

Good knowledge of food regulations (e.g., KKM, MeSTI, SIRIM, HALAL).

Exposure in GMP, HACCP, FSSC 22000 and ISO/IEC 17025 standards.

Possess good communication and interpersonal skills.

Proficient in root cause analysis, documentation, and process validation.

Sound knowledge in internal audit and handling customer complaint.

Able to work under pressure, handle multiple priorities, and maintain high attention to detail.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Manufacturing, Transport & Logistics 51-100 employees

Exclusive Mark was incorporated in 1991 principally involved in manufacturing and packaging of food, beverage and food supplement products. Exclusive Mark is also certified to internationally recognized safe quality management systems as a commitment to produce quality products and ensure satisfaction of its stakeholders.

With strong support of our research and development associate, we continue introducing new products and improved formulas to enhance our market share.

We acknowledge our employees as one of the sources of our strength, and now are in search of highly driven and innovative talents. Come join us and take the challenge to build your career with us.

Exclusive Mark was incorporated in 1991 principally involved in manufacturing and packaging of food, beverage and food supplement products. Exclusive Mark is also certified to internationally recognized safe quality management systems as a commitment to produce quality products and ensure satisfaction of its stakeholders.

With strong support of our research and development associate, we continue introducing new products and improved formulas to enhance our market share.

We acknowledge our employees as one of the sources of our strength, and now are in search of highly driven and innovative talents. Come join us and take the challenge to build your career with us.