Quality Assurance Manager

J-Recruit Recruitment Agency; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a Quality Assurance Manager to ensure product quality and compliance. This role requires a tertiary qualification in Food Science and at least 8 years of experience in quality assurance. The manager will supervise quality control tasks, coordinate with suppliers, and maintain certification standards. Strong analytical skills and proficiency in Microsoft Office are essential for this position.

Qualifications

• Minimum of 8 years of working experience in quality assurance and quality control.
• Thorough knowledge of quality assurance methodologies and standards.
• Hands-on experience with ISO documentation and quality management systems.

Responsibilities

• Oversee and ensure quality and compliance of products and processes.
• Inspect procedures and outputs for mistakes and non-conformity.
• Prepare and manage the budgetary control of the QC department.
• Review and establish product quality standards and specifications.
• Conduct supplier audits and investigations of non-conforming products.

Skills

Quality assurance methodologies

Data analysis

Statistical methods

Interpersonal skills

Communication skills

Education

Tertiary qualification in Food Science, Food Engineering, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

The Quality Assurance Manager is tasked with overseeing and ensuring the quality and compliance of products and processes within the organization. This role involves inspecting procedures and outputs, managing quality control tasks, coordinating with suppliers, and ensuring adherence to quality standards and regulatory requirements.

Key Responsibilities

Quality Inspection and Monitoring

• Inspect procedures and outputs to identify mistakes or non-conformity issues.
• Coordinate and supervise quality control (QC) tasks to ensure effective operation at all times.

Reporting and Project Management

• Monitor and implement regular reporting and project updating systems for effective QC monitoring.
• Prepare and manage the budgetary control of the QC department.

Product Quality and Specifications

• Review and establish product quality standards and specifications.
• Liaise with suppliers regarding quality aspects of both new and existing products.

Issue Resolution and Investigation

• Investigate complaints related to non-conforming products and prepare evaluation reports for review by top management.
• Conduct supplier audits and visits to address persistent issues and understand suppliers QC processes better.

Policy Development and Implementation

• Prepare QC policies and monitoring programs, and implement established policies and regulations, including sampling plans and inspection procedures.
• Identify and utilize independent testing facilities for both existing and new products, reviewing test reports to validate results.

Certification and Compliance

• Liaise with external parties to maintain the organization’s ISO 9001:2015 certification.
• Conduct in-house training and awareness programs related to quality.

Meetings and Communication

• Attend management meetings and any other meetings related to QC to provide updates and insights.

Additional Duties

• Perform any additional duties or tasks as assigned by the Head of Department (HOD) or superior.

Requirements

• Possess a tertiary qualification in Food Science, Food Engineering, or a related field.
• Have a minimum of 8 years of working experience in quality assurance and quality control within a manufacturing or trading environment.
• Demonstrate thorough knowledge of quality assurance methodologies and standards.
• Exhibit excellent numerical skills and a strong understanding of data analysis and statistical methods.
• Have hands‑on experience with ISO documentation, certification, and quality management systems.
• Proficient in using Microsoft Office software (Word, Excel, and PowerPoint).
• Possess strong interpersonal and communication skills.

Apply now or contact the below to know more.