Product Specialist

Luye Pharma Group; Selangor; Hybrid; MYR 67,000 - 112,000; Full time

Job summary

Luye Pharma Group in Malaysia is expanding its commercial team and seeks Product Specialists in Southern, Northern, and Central regions. Roles cover Johor/Melaka/Negeri Sembilan, Penang + Perak, and KL with Hybrid/Remote arrangements.

Focus on driving sales, market growth, and stakeholder engagement across healthcare providers. Responsibilities include achieving targets, educating providers, organizing CME/RTD activities, and collecting market feedback.

Qualifications

• Proven ability to achieve sales targets in pharma/healthcare.
• Strong communication and stakeholder management skills.
• Ability to build and maintain relationships with healthcare providers.

Responsibilities

• Achieve sales targets for the assigned territory.
• Educate healthcare providers about products using detailing aids and materials.
• Organize and participate in CME, RTD, workshops, and conferences.
• Perform a minimum number of CME/RTD activities quarterly.
• Provide timely market feedback and insights.

Skills

Communication

Relationship-building

Sales targets

Multilingual

Self-motivation

Education

Medical/Pharma degree

Tools

CRM software

MS Excel

Job description

Luye Pharma Group Ltd., founded in 1994 and listed on the main board of HKSE in 2014 (02186.HK), is a R&D driven specialty pharmaceutical company focusing on developing differentiated and “high barrier to entry” formulations. The company has state-of-the-art production facilities and R&D centers located in China, U.S.A. and Europe, as well as overseas branch offices in Hong Kong, Singapore and Malaysia with approximately 4,000 employees.

Luye Pharma focuses on developing, producing, marketing and selling innovative pharmaceutical products in four of the largest and fastest growing therapeutic areas — oncology, cardiovascular, metabolism and the central nervous system. The company has a portfolio of over 30 products. The business of Luye Pharma covers global main pharmaceutical markets including China, U.S.A., Europe, Australia, Japan, South Korea, and numerous APAC and LATAM countries. Luye Pharma has established a professional R&D system of international standard and reached international level in the area of new drug delivery system technologies such as microspheres, liposome and TDS. Currently, Luye Pharma has multiple innovative preparations and drugs that are undergoing different stages of registry clinical studies in the USA.

With the vision of being one of the most respected global leaders in the healthcare industry, Luye Pharma will keep adhering to the road of innovation and internationalization, and endeavor to become one of the global leading pharmaceutical companies.

Overview:

1) We are hiring for our commercial team in Malaysia and looking for a Product Specialist based in Southern to drive sales and market growth for our innovative pharmaceutical products. This role will be based in Johor or Melaka covering Johor, Melaka and Negeri Sembilan. (Remote role)

2) We are hiring for our commercial team in Malaysia and looking for a Product Specialist based in northern to drive sales and market growth for our innovative pharmaceutical products. This role will be based in Penang covering Penang, Perak, Perlis, Kedah. (Remote role)

3) We are hiring for our commercial team in Malaysia and looking for a Product Specialist based in Central to drive sales and market growth for our innovative pharmaceutical products. This role will be based in KL covering Central + Sarawak. (Hybird role)

4) We are hiring for our commercial team in Malaysia and looking for a Product Specialist based in Central to drive sales and market growth for our innovative pharmaceutical products. This role will be based in KL covering Pahang + Sabah. (Hybird role)

Job Description:

Sales and Marketing:

• Achieve the sales targets for the assigned territory.
• Educate and update the healthcare providers in both the public and private sectors about the products assigned through product presentations, utilizing existing marketing materials such as detailing aids, PowerPoint slides, product and/or lecture videos, etc.
• Organize and participate in marketing activities such as Continuing Medical Education (CME), Roundtable Discussion (RTD), workshops, seminars, conferences, booth exhibitions, etc.
• Conduct a minimum of six (6) CMEs and two (2) RTDs per quarter.
• Execution and implementation of planned strategies in the field to increase market share and product adoption.
• Provide timely feedback, insights and recommendations on market and competitor intelligence regularly or upon request.

Customer Relationship Management:

• Build and maintain strong rapport and close working relationships with healthcare providers in the assigned territory.
• Act as a primary point of contact for healthcare providers, providing timely and accurate information.
• Identify and build Key Opinion Leaders (KOLs) in the assigned territory to increase share of voice, brand presence, product endorsement and product usage.
• Identify and follow up on new leads within the assigned territory.
• Achieve a minimum daily call rate of 8 calls per day.
• Achieve the required call rates for customers in Categories A, B and C:
• Category A: local specialists, to visit twice a month
• Category B*: outstation specialists, to visit once a month
• Category B: medical officers, to visit once a month
• Category C: purchasers/pharmacists, to visit bi-monthly.

Reporting and Conduct:

• Timely submission of required reports and/or information such as Pre-Call Plan, Post-Call Report, Territory Analysis, Territory Action plan, Sales Forecasts, Monthly Sales Report and Meeting Decks, etc.
• Ensure the execution of the sales and marketing activities in compliance with company policies and local regulatory standards.
• Adhere to company rules and regulations, employee handbook, and travel and entertainment policies.
• Demonstrate professional working ethics, be respectful and positive, collaborate effectively, and continue to strive for professional development and excellence.

Requirements:

• Trilingual proficiency in English, Mandarin, and Malay will be an advantage.
• Excellent communication and interpersonal skills, with the ability to build rapport across diverse stakeholders.
• Demonstrated success in achieving sales targets and managing customer relationships within the healthcare or pharmaceutical industry.
• Sound understanding of hospital and clinic operations, coupled with exposure to sales and marketing strategies.
• Self-motivated and resourceful, with the ability to work independently and manage priorities effectively.
• Adaptable to dynamic business environments and evolving strategic directions.
• Possesses a relevant diploma or degree in Medical Sales, Pharmacy, Marketing, Business Administration, or a related discipline.

Additional Information:

• Two rounds of interview: The first round shall be via zoom by the Human Resources & Business Manager and the final round by Regional Country Manager.