Premium Travel Sales Specialist

EASY EUROPE HOLIDAYS SDN. BHD.; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Benefits offered by this job

Leave Entitlements

Medical Coverage

Staff Discounts

Team Bonding Activities

Company Events

Birthday Celebrations

Free Snacks & Pantry Access

Supplier & Industry Events Opportunit

Monthly KPI Celebrations

Annual Company Retreat

Annual Performance Bonus

Job summary

Easy Europe Holidays Sdn. Bhd.

is seeking a customer-focused professional to lead the end-to-end travel planning process and close bookings with premium service. You will understand client needs through structured conversations, prepare quotations, and serve as the main contact from inquiry to post-trip feedback, collaborating with Marketing, Operations, and Procurement to ensure a seamless customer journey.

Qualifications

• Diploma/Advanced Diploma preferred.
• Travel agency experience preferred.
• Customer service experience preferred.

Responsibilities

• Understand client needs and plan customized trips.
• Proactively close bookings while maintaining premium service.
• Prepare quotations, confirmations, and payment documents.
• Be primary contact from inquiry to post-trip feedback.
• Coordinate with Marketing, Operations, and procurement for seamless handovers.
• Identify improvement opportunities in the customer experience.

Skills

Customer Consultation

Communication Skills

Customer-Centric

Time Management

Problem Solving

Education

Diploma/Advanced Diploma (Preferred)

Job description

Easy Europe Holidays Sdn. Bhd.

is seeking a customer-focused professional to lead the end-to-end travel planning process and close bookings with premium service. You will understand client needs through structured conversations, prepare quotations, and serve as the main contact from inquiry to post-trip feedback, collaborating with Marketing, Operations, and Procurement to ensure a seamless customer journey.