Pre-Sales IT Solutions Specialist

DCE Distribution Sdn Bhd; West Coast Division; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Career advancement opportunities

Supportive work environment

Job summary

DCE Distribution Sdn Bhd is seeking a responsible IT Technical Support to empower our Sales team. Located in Kota Kinabalu, Sabah, you will deliver technical expertise to fulfill customer needs and support sales processes.

The ideal candidate should have 2-3 years of experience in technical support, possess strong communication skills, and be knowledgeable about IT solutions. We offer a competitive salary, bonuses, and a collaborative work environment to foster growth.

Qualifications

• 2-3 years of experience in pre-sales, technical support, or technical sales within the IT industry.
• Strong understanding of IT solutions such as networking, security, software licensing, and artificial intelligence.
• Ability to explain technical concepts clearly to customers.

Responsibilities

• Work closely with the sales team to understand customer needs.
• Support customer meetings and product presentations.
• Provide technical clarification during the sales process.

Skills

Technical support

Sales assistance

Problem-solving

Networking

Communication

Customer orientation

Education

Diploma or Degree in Computer Science

Tools

IT solutions

Job description

DCE Distribution Sdn Bhd is seeking a responsible IT Technical Support to empower our Sales team. Located in Kota Kinabalu, Sabah, you will deliver technical expertise to fulfill customer needs and support sales processes.

The ideal candidate should have 2-3 years of experience in technical support, possess strong communication skills, and be knowledgeable about IT solutions. We offer a competitive salary, bonuses, and a collaborative work environment to foster growth.