Pre-Sales Engineer | ICT Industry | Based in Petaling Jaya

Arvion Services; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Commission scheme

Medical coverage

Parking

Public transport access

Career development

Job summary

Arvion Services is seeking an experienced Pre-Sales Engineer with a strong IT infrastructure, networking and cybersecurity background. You will support sales with technical demonstrations, POCs, and tailored solution proposals across the Klang Valley.

The ideal candidate has 3+ years in pre-sales or related roles, solid knowledge of DNS/NFS/SMTP/HTTP/TCP/IP, MFA, and encryption. Excellent communication and presentation skills are essential.

Qualifications

• Bachelor's degree or equivalent in CS/IT or related field.
• 3+ years in IT pre-sales, solutions engineering, technical consulting, or similar roles.

Responsibilities

• Qualify customer opportunities by assessing technical requirements.
• Deliver technical presentations, demos, and solution proposals.
• Plan and execute POC activities to demonstrate product capabilities.
• Provide technical recommendations and updates to customers.
• Prepare BOMs, technical specs, and documentation for RFQs/RFPs/tenders.
• Be the primary technical resource for inquiries on product features and integrations.
• Collaborate with partners, sales and product teams to design customer-aligned solutions.
• Support the sales process with effective solution recommendations.

Skills

DNS

NFS

SMTP

HTTP

TCP/IP

MFA

Network security

Encryption

Education

Bachelor's Degree or Professional Qualification in Computer Science/IT

Job description

Job Overview

We are looking for an experienced and technically skilled Pre-Sales Engineer to join a growing organization in the IT solutions industry.

The ideal candidate will have a strong background in IT infrastructure, networking, and cybersecurity, along with excellent communication and presentation skills.

What Will You Do:

• Assist the sales team in qualifying opportunities by assessing customers' technical requirements.
• Deliver engaging technical presentations, product demonstrations, and solution proposals.
• Plan and execute Proof of Concept (POC) activities to demonstrate product capabilities.
• Conduct technology updates and provide technical recommendations to customers.
• Prepare Bill of Materials (BOM), technical specifications, and documentation for RFQs, RFPs, and tender submissions.
• Act as the primary technical resource for customer inquiries relating to product features, specifications, functionality, and integration.
• Collaborate with technology partners, internal sales teams, and product teams to design solutions aligned with customer requirements.
• Address technical concerns and support the sales process through effective solution recommendations.

What Makes You a Good Fit:

• Bachelor's Degree or Professional Qualification in Computer Science, Information Technology, or a related field.
• Minimum 3 years of relevant experience in IT pre-sales, solutions engineering, technical consulting, or similar roles.
• Strong understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of multifactor authentication (MFA), network security, and encryption technologies.
• Experience conducting technical presentations, product demonstrations, and POCs.
• Ability to translate complex technical concepts into practical business solutions.
• Excellent communication, presentation, and interpersonal skills.
• Good command of written and spoken English.
• Strong analytical and problem-solving abilities.
• Possess own transport and be willing to travel within Klang Valley.

What We Offer:

• Attractive performance-based commission scheme.
• Comprehensive outpatient and inpatient medical coverage.
• Subsidized office parking.
• Convenient workplace accessibility via public transportation.
• Opportunities for professional development and career growth.