Postpaid Account Manager (MEP) – East Coast

Maxis Broadband Sdn Bhd; Kuantan; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd is seeking a Postpaid Account Manager (MEP) to drive Mobile, Fibre and Home Connectivity growth by managing Maxis Exclusive Partners in the assigned territory. You will act as the primary liaison between Maxis and partners, ensuring performance, revenue growth and excellent dealer development.

You will develop territory growth plans, lead business reviews, and coach partners to improve commercial outcomes while ensuring compliance with policies.

Responsibilities

• Drive sales targets across Mobile, Broadband, Fibre and Home Connectivity with Maxis Exclusive Partners.
• Develop territory growth plans to boost acquisition, revenue and market share.
• Lead regular business reviews with MEP owners to monitor performance and opportunities.
• Build strong partner relationships and provide strategic business guidance.
• Support customer acquisition, retention, upselling and cross-sell initiatives.
• Develop dealer capabilities through coaching and performance management.
• Identify new business opportunities and market growth areas.
• Monitor competitors and provide market intelligence and recommendations.
• Ensure compliance with policies, branding and governance.
• Collaborate with internal teams to support priorities and customer experience.

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The Postpaid Account Manager (MEP) is responsible for managing and developing Maxis Exclusive Partners (MEP) within the assigned territory to drive Mobile, Fibre and Home Connectivity growth. The role acts as the key liaison between Maxis and its partners, ensuring business performance, dealer development, customer acquisition, revenue growth and operational excellence while supporting sustainable business expansion.

Key Responsibilities

• Drive achievement of Mobile, Broadband, Fibre and Home Connectivity sales targets across assigned Maxis Exclusive Partners (MEP).
• Develop and execute territory growth plans to improve acquisition, revenue, market penetration and partner productivity.
• Lead regular business reviews with MEP owners and key partner personnel to monitor performance and identify growth opportunities.
• Build strong relationships with partners and provide business consultation to improve overall commercial outcomes.
• Support customer acquisition, retention, upselling, cross-selling and convergence initiatives.
• Drive dealer capability development through coaching, guidance and performance management.
• Identify new business opportunities, touchpoint expansion opportunities and market growth areas.
• Monitor competitor activities and provide regular market intelligence and recommendations.
• Ensure compliance with company policies, governance requirements, branding standards and operational procedures.
• Work closely with internal stakeholders to support business priorities, strategic initiatives and customer experience improvements.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi