Mid-Market Account Manager (Johor Bahru)

Maxis Broadband Sdn Bhd; Johor Bahru; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd in Johor Bahru is seeking a Mid-Market Account Manager to oversee the relationships with mid-market clients in the Southern Region. You will cultivate long-term partnerships by understanding customer needs and presenting Maxis solutions.

The role requires strong communication, solution selling and relationship management skills, with 1-2 years experience; fresh grads welcome. You will work closely with sales teams to drive opportunities from discovery to closing and

Qualifications

• Experience using CRM systems and tracking sales activity.
• Proven ability to sell solutions and build client relationships.
• Strong communication and interpersonal skills at all levels of an organization.

Responsibilities

• Develop and execute strategic plans for a mid-market portfolio.
• Identify potential deals and close relationships with new customers.
• Provide data for decision making through market analysis and risk checks.
• Maintain confidentiality of tender information and company data.
• Grow account depth and breadth and assist collections when needed.
• Keep CRM updated with new opportunities and advance the sales motion to close.
• Create account plans and collaborate with Solution/Pre-Sales teams for upsell opportunities.
• Ensure timely post-sales activity and smooth handover to delivery teams.

Skills

CRM

Solution selling

Relationship management

Communication

Interpersonal skills

Education

Diploma/degree in business or related field

Job description

Mid-Market Account Manager (Johor Bahru)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

We are looking for a Mid-Market Account Managerto oversee the relationships of Maxis with its Mid-Market clients in Southern Region - Johor Bahru. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be able in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our Maxis’ solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. Fresh graduates who are energetic with a can-do attitude are highly encouraged to apply!

What are you accountable for?

• Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of hunting accounts are met.
• Build market position by identifying potential business deals and close relationship with new customers;
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
• Protects organization’s value by keeping company information and tender confidential;
• Grow account depth and breadth
• Assist collection team on customers’ aging.
• Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
• Develop Account plans for all customers.
• Work with ECO to drive operational smoothness in handling accounts
• Accountable on driving every opportunity to closure with a close plan.
• Keeping track of all post sales activities with timely delivery.
• Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.

What do you need to have for this role?

• Ideally candidates with 1-2 years of experience. Fresh graduates are welcomed to apply.
• Experience in using CRM.Excellent solution selling skills.Excellent sales performance track record.Telco experience is an added advantage but not necessary
• Able to engage conversation with customers
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
• Relationship management skills and openness to feedback
• Tertiary education in business administration, sales or relevant field

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi