Personal Banking Sales Executive

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Hong Leong Bank Berhad in Malaysia is looking for motivated sales professionals to drive banking product sales, solicit leads, and build trusted relationships with customers to achieve targets. You will assess credit applications, cross-sell products, provide excellent customer service, and collaborate with colleagues while maintaining compliance with FSA, KYC, AMLA and internal policies.

Fresh graduates are welcome; Malaysians only.

Qualifications

• Identify and generate leads through referrals, cold calls, and various sales activities.
• Proactively cross-sell banking/financial products to customers.
• Diligently assess/evaluate and propose credit applications.
• Build rapport and loyalty with customers to increase product holdings.
• Provide excellent customer service and uphold the bank’s professional image.
• Seek continuous improvement in product knowledge, selling skills, market intelligence, and competitive awareness.
• Ensure compliance with FSA, KYC, AMLA and internal policies and sales procedures.
• Collaborate with colleagues to maintain strong teamwork and relationships.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in the following areas to enhance job skills and competencies
• Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times

Skills

Lead generation

Sales

Cross-selling

Credit assessment

Customer relationship

Customer service

Team collaboration

Product knowledge

Job description

Hong Leong Bank Berhad in Malaysia is looking for motivated sales professionals to drive banking product sales, solicit leads, and build trusted relationships with customers to achieve targets. You will assess credit applications, cross-sell products, provide excellent customer service, and collaborate with colleagues while maintaining compliance with FSA, KYC, AMLA and internal policies.

Fresh graduates are welcome; Malaysians only.