Personal Banking Growth & Relationships Executive

Hong Leong Bank; Malaysia; On-site; MYR 42,000 - 90,000; Full time

Job summary

Hong Leong Bank in Malaysia is seeking a results-driven sales professional to join our customer-focused team. You will drive new business by soliciting leads, cross-selling banking products, and evaluating credit applications while upholding the highest service standards.

Work collaboratively across branches to strengthen customer relationships, ensure regulatory compliance, and continuously improve product knowledge and selling skills to sustain loyalty and growth.

Qualifications

• Lead generation and cross-selling experience in financial services.
• Ability to assess and propose credit applications.
• Strong customer relationship and service orientation.

Responsibilities

• Solicit leads via referrals and cold calls to achieve sales targets.
• Cross-sell Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and loyalty with customers to increase product holding.
• Provide excellent customer service and uphold the bank’s image.
• Improve product knowledge, selling skills, and market intelligence.
• Comply with FSA, KYC, AMLA and internal policies and procedures.
• Participate in strong teamwork and relationships with colleagues.

Skills

Lead generation

Cross-selling

Credit assessment

Customer relationship

Job description

Hong Leong Bank in Malaysia is seeking a results-driven sales professional to join our customer-focused team. You will drive new business by soliciting leads, cross-selling banking products, and evaluating credit applications while upholding the highest service standards.

Work collaboratively across branches to strengthen customer relationships, ensure regulatory compliance, and continuously improve product knowledge and selling skills to sustain loyalty and growth.