Personal Assistant

OCTAVE PRINCIPAL CONSULTANCY SDN. BHD.; Petaling Jaya; On-site; MYR 45,000 - 74,000; Full time

Job summary

OCTAVE PRINCIPAL CONSULTANCY SDN. BHD. is seeking a capable Administrative Coordinator to support the Director and team with day-to-day coordination, client service, recruitment and administration at the Petaling Jaya and Mont Kiara offices.

You will manage schedules, assist with recruitment, onboarding logistics and client follow-ups, while maintaining confidentiality and providing proactive support across multiple offices.

Qualifications

• Able to communicate in English.
• Organised, attentive to detail and dependable with deadlines.
• Comfortable using WhatsApp, Gmail, Google Sheets/Docs and Google Calendar, and willing to learn other tools.
• Professional when handling client and candidate information.
• Able to attend both the PJ and Mont Kiara offices.
• Relevant administrative, coordination or customer service experience is useful.

Responsibilities

• Manage the Director's schedule, appointments, documents and administrative follow-ups.
• Support recruitment by researching candidates, maintaining records, coordinating applications and scheduling interviews.
• Send approved messages and maintain follow-up dates.
• Assist with pre-sales coordination and lead generation.
• Coordinate policy delivery, premium reminders and collection follow-ups, renewals and claims documentation.
• Handle client enquiries and service follow-ups, referring advice and decisions to the appropriate advisor.
• Support agents with contest updates and weekly activity tracking.
• Keep records accurate and coordinate joining and onboarding logistics.

Skills

Administration

Coordination

Client service

Recruitment support

Detail-oriented

English communication

Tools

Google Workspace

WhatsApp

Job description

Full-time: Monday to Friday, 8:30am-5:30pm.

Locations: Petaling Jaya and Mont Kiara. Attendance at both offices is required on different days.

ABOUT THE ROLE

Support the Director and team with day-to-day coordination, client service, recruitment and administration. We are looking for someone organised, reliable and proactive who follows through on tasks and handles confidential information carefully.

RESPONSIBILITIES

• Manage the Director's schedule, appointments, documents and administrative follow-ups.
• Support recruitment by researching candidates, maintaining records, coordinating applications and scheduling interviews.
• Send approved messages and maintain follow-up dates.
• Assist with pre-sales coordination and lead generation.
• Coordinate policy delivery, premium reminders and collection follow-ups, renewals and claims documentation.
• Handle client enquiries and service follow-ups, referring advice and decisions to the appropriate advisor.
• Support agents with contest updates and weekly activity tracking.
• Keep records accurate and coordinate joining and onboarding logistics.

REQUIREMENTS

• Able to communicate in English.
• Organised, attentive to detail and dependable with deadlines.
• Comfortable using WhatsApp, Gmail, Google Sheets/Docs and Google Calendar, and willing to learn other tools.
• Professional when handling client and candidate information.
• Able to attend both the PJ and Mont Kiara offices.
• Relevant administrative, coordination or customer service experience is useful.