People Operations Executive

Monroe Consulting Group; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Job summary

Monroe Consulting Group in Kuala Lumpur, Malaysia, is partnering with an IT organization to hire a People Operations Executive.

You will support HR, payroll, and recruitment processes, ensuring smooth operations, compliance, and a positive employee experience across the organization.

The role requires a bachelor's degree and 1–3 years' HR experience, with proficiency in MS Excel and HRIS tools.

Qualifications

• Bachelor's degree in HR/Business Admin or related field.
• 1–3 years in HR, payroll, or admin roles.
• Familiarity with Malaysian HR practices and Labour Law.
• Experience with payroll administration and statutory filings.

Responsibilities

• Manage day-to-day HR operations and records.
• Serve as first point of contact for HR queries.
• Support payroll processing and statutory contributions.
• Oversee recruitment lifecycle from posting to onboarding.
• Ensure policy adherence and employee handbook updates.

Skills

Payroll administration

HRIS/Payroll software

Excel

Recruitment processes

Employee records management

HR operations

Stakeholder management

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS software

MS Office

Job description

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a People Operations Executive. This opportunity is based in Kuala Lumpur, Malaysia.

Position Overview

Support the delivery of effective people operations, ensuring smooth HR, payroll, recruitment, and employee support processes across the organisation. Contribute directly to employee experience, operational efficiency, compliance, and the organisation's continued growth and success.

Key Responsibilities

1. Human Resources Operations

• Manage day-to-day HR operations and general HR administration including employee records, personnel files and leave records.
• Serve as the first point of contact for employee HR queries and support.
• Assist in developing and maintaining HR policies, procedures, and the employee handbook.
• Support performance management processes (probation reviews, confirmations, appraisals).

2. Internal People-Related Administration

• Manage employee claims and welfare administration (medical claims, approvals, etc.).
• Coordinate staff benefits such as insurance programmes, enrolment, renewals, and vendor communication (insurers, service providers).
• Maintain accurate employee benefit records and ensure compliance with company policies.

3. Payroll Administration

• Prepare and process monthly payroll, ensuring accuracy and timeliness.
• Compile attendance, overtime, leave and claims data for salary and compensation computation.
• Handle statutory contributions and filings (e.g., EPF, SOCSO, EIS, PCB/LHDN) and generate payslips.
• Respond to payroll enquiries and resolve discrepancies professionally.

4. Recruitment & Talent Acquisition

• Manage the full recruitment lifecycle that includes job posting, CV screening, interview scheduling, offer letters, onboarding and orientation.
• Coordinate with hiring managers and recruitment platforms/agencies to identify quality candidates.
• Maintain candidate databases and improve recruitment processes.

Key Requirements

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Prior experience (1-3 years) in HR, payroll, or administrative roles is highly preferred.
• Prior working experience in a start-up environment is advantageous.
• Familiarity with Malaysian HR practices, statutory requirements and labour laws (Employment Act, EPF, SOCSO, etc.).

Technical / Functional Expertise

• Experience in payroll administration, including statutory contributions and filings.
• Proficiency with HRIS/payroll software.
• Strong knowledge of Microsoft Office, particularly Excel.
• Experience managing recruitment processes, including job posting, CV screening, interview coordination, onboarding, and orientation.
• Ability to maintain employee records, benefits administration, and HR operational processes.
• Understanding of Malaysian employment regulations and compliance requirements.

Soft Skills & Leadership Competencies

• Strong organisational, communication, and multitasking skills.
• High level of confidentiality, integrity, and attention to detail.
• Ability to work independently and thrive in a fast-moving environment.
• Good problem-solving mindset with a proactive attitude.
• Comfortable handling sensitive information and complex people-related issues.
• Strong stakeholder management and employee support capabilities.