Payroll Operations Specialist — Precise, Timely Pay

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 47,000 - 78,000; Full time

Job summary

Shopee Malaysia Sdn Bhd is seeking a Payroll Operations Specialist within the People Team to manage end-to-end payroll for allocated portfolios and ensure timely monthly processing.

In this role you will review payroll movements, handle exceptions, prepare cost reports, and ensure compliance with Malaysian statutory requirements such as EPF, SOCSO, EIS, PCB and HRDF, while collaborating with HR Operations, Finance and external payroll vendors.

Qualifications

• 1-2 years of payroll operations experience, preferably with Blue Collar / Foreign Workers.
• Strong understanding of Malaysian payroll legislation and statutory requirements (EPF, SOCSO, EIS, PCB, HRDF).
• Proficient in Excel or Google Sheets for payroll reconciliation, reporting and data analysis.
• Detail-oriented with strong numerical accuracy and ability to manage multiple deadlines.
• Excellent communication and stakeholder management, handling confidential information professionally.

Responsibilities

• Manage end-to-end payroll operations for assigned employee portfolios (Full-Time, Foreign Workers, Fixed-Term Contractors).
• Review and validate payroll movements (new joiners, resignations, contract updates, unpaid leave, backpay, overtime, allowances).
• Handle payroll exceptions and escalations (MIA, early resignations, buyout calculations).
• Prepare monthly payroll costing reports, headcount reconciliation and GL support with cost centre allocation.
• Ensure compliance with Malaysian statutory requirements (EPF, SOCSO, EIS, PCB, HRDF) and support year-end activities.
• Coordinate with HR Operations, HRBPS, Finance and external payroll vendor to ensure data accuracy and timely resolutions.
• Support payroll process improvements, reporting automation and governance initiatives.

Skills

Detail-oriented

Numerical accuracy

Stakeholder management

Communication

Education

Bachelor's Degree in HR / Finance / Business Admin or related

Tools

Microsoft Excel

Google Sheets

Job description

Shopee Malaysia Sdn Bhd is seeking a Payroll Operations Specialist within the People Team to manage end-to-end payroll for allocated portfolios and ensure timely monthly processing.

In this role you will review payroll movements, handle exceptions, prepare cost reports, and ensure compliance with Malaysian statutory requirements such as EPF, SOCSO, EIS, PCB and HRDF, while collaborating with HR Operations, Finance and external payroll vendors.