Part-Time Sales Associate (Sunway Pyramid)

Clarks group; Petaling Jaya; Sur place; MYR 28 000 - 42 000; Plein temps

Résumé du poste

Clarks in Malaysia seeks a customer-focused retail salesperson to demonstrate products, engage customers, and drive sales. You will identify qualified buyers, provide product information, and use the POS system to complete transactions.

The role emphasizes upselling, stock replenishment, visual merchandising, and maintaining store presentation. The ideal candidate should be fluent in English and Bahasa Malaysia, with Mandarin a plus, and have basic knowledge of retail operations and customer

Qualifications

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment and store operations.
• Footwear industry knowledge is a plus.
• Good communication and customer engagement skills.
• Basic visual merchandising and housekeeping.
• Proficiency with Microsoft Office and POS/cashier systems.

Responsabilités

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand and product information.
• Deliver sell-through to meet personal sales targets.
• Upsell and cross-sell when opportunities arise.
• Maintain records of sales via the POS system.
• Replenish shelves and follow visual merchandising guidelines.
• Ensure store cleanliness and proper grooming; maintain security.
• Attend to customer feedback or complaints and upscale where needed.
• Perform periodic stock checks and counts.

Description du poste

Job description:

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and upscale, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge:

• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined