Part Time - Sales Associate (Aeon Seremban 2)

Clarks; Seremban; On-site; MYR 20,000 - 30,000; Full time

Job summary

Clarks Malaysia in Seremban is seeking a customer-focused retail assistant to demonstrate footwear products and assist customers in-store, driving sales and delivering excellent service. You will maintain shelves, assist with stock checks and follow visual merchandising guidelines to present products attractively.

Fluent English and Bahasa Malaysia are preferred; Mandarin would be a plus. Basic knowledge of POS systems and retail operations will help you succeed in a fast-paced store environment.

Qualifications

• Educated to SPM level.
• Fluency in English and Bahasa Malaysia; Mandarin a plus.
• Basic knowledge of retail operations and store merchandising.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand information.
• Deliver sell-through to meet personal sales targets.
• Perform stock checks and ensure shelves are stocked and merchandised.

Skills

Fluent English

Bahasa Malaysia

Basic communication

Self-discipline

Customer service

Visual merchandising

Teamwork

Education

SPM level

Tools

MS Office

POS system

Job description

Job description:

Job description:

RESPONSIBILITIES

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

RESULTS

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers' needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge

• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills

• Basic knowledge in Microsoft Office Suite - Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined