Part Time - Sales Associate (Aeon Seremban 2)

Clarksoutlet; Seremban; On-site; MYR 27,000 - 42,000; Full time

Job summary

Clarksoutlet is seeking a retail professional to demonstrate products, engage customers, and drive sales at our store. You will identify qualified customers, convey promotion details, and ensure accurate POS records.

Responsibilities include maintaining shelves, adhering to visual merchandising standards, and providing excellent service to customers and vendors. The role emphasizes meeting personal sales targets, teamwork, and a professional store image.

Qualifications

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment.
• Retail management and store operation.
• Footwear Industry knowledge.
• Basic visual merchandising.
• Housekeeping.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide product information.
• Articulate promotions and incentives to educate customers.
• Deliver sell-through to meet personal sales targets.
• Upsell and cross-sell as opportunities arise.
• Record sales using the point-of-sale system.
• Replenish shelves and ensure visual merchandising guidelines are followed.
• Perform general housekeeping and keep areas neat.

Skills

Customer engagement

Sales target achievement

Communication skills

Self-discipline

Education

SPM level

Tools

POS system

Microsoft Office

Job description

Job description:

Job description:

RESPONSIBILITIES

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

RESULTS

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers' needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge

• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills

• Basic knowledge in Microsoft Office Suite - Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined