Part-Time Customer Relations & Social Media Lead

TGV CINEMAS SDN BHD; Kuala Lumpur; On-site; MYR 11,000 - 17,000; Part time

Job summary

TGV CINEMAS SDN BHD in Kuala Lumpur is hiring a Part Time Customer Relations Officer at TGV Setiawangsa. You will greet guests, assist with tickets and seating, and help keep the cinema running smoothly.

You’ll answer questions about movies, promotions, and showtimes, handle complaints calmly, and contribute to our social media updates. If you enjoy talking to people and solving problems, join our energetic team. This role requires weekend and public holiday shifts.

Qualifications

• Experience in customer service is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Basic computer and mobile app skills.
• Familiar with social media platforms (Facebook, Instagram, TikTok).
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Greet and assist guests with tickets, seating, and directions.
• Answer questions about movies, show times, and promotions.
• Handle complaints politely and find quick solutions.
• Share updates and promotions on social media during shifts.
• Record customer feedback and report issues to the manager.

Skills

Customer service experience

Friendly communication

Problem solving

Basic computer skills

Social media savvy

Willing to work shifts

Job description

TGV CINEMAS SDN BHD in Kuala Lumpur is hiring a Part Time Customer Relations Officer at TGV Setiawangsa. You will greet guests, assist with tickets and seating, and help keep the cinema running smoothly.

You’ll answer questions about movies, promotions, and showtimes, handle complaints calmly, and contribute to our social media updates. If you enjoy talking to people and solving problems, join our energetic team. This role requires weekend and public holiday shifts.