Part-Time Customer Relations & Social Media Associate

TGV CINEMAS SDN BHD; Cyberjaya; On-site; MYR 11,000 - 17,000; Part time

Job summary

TGV CINEMAS SDN BHD is seeking a Part Time Customer Relations Officer at TGV Dpulze to welcome guests, answer questions, resolve issues, and promote our brand on social media. You will help with tickets, seating, directions, and ensure a smooth cinema experience.

We value friendly communicators who stay calm under pressure, are comfortable with basic computer and mobile apps, and can work shifts, weekends, and public holidays. Join us to be part of Malaysia’s leading cinema network.

Qualifications

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Basic computer and mobile app skills.
• Familiar with Facebook, Instagram, TikTok.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Greet and assist guests with tickets, seating, and directions.
• Answer questions about movies, show times, and promotions.
• Handle complaints politely and find quick solutions.
• Promote TGV on social media by sharing updates.
• Record customer feedback and report issues.
• Help manage queues and crowd flow during busy times.
• Ensure the cinema is clean, safe, and comfortable.
• Work with the team to keep things running smoothly.

Skills

Customer service

Communication

Problem solving

Basic computer skills

Social media

Job description

TGV CINEMAS SDN BHD is seeking a Part Time Customer Relations Officer at TGV Dpulze to welcome guests, answer questions, resolve issues, and promote our brand on social media. You will help with tickets, seating, directions, and ensure a smooth cinema experience.

We value friendly communicators who stay calm under pressure, are comfortable with basic computer and mobile apps, and can work shifts, weekends, and public holidays. Join us to be part of Malaysia’s leading cinema network.