Guest Experience & Social Media Associate (PT)

TGV CINEMAS SDN BHD; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Part time

Job summary

TGV Cinemas Sdn Bhd in Kuala Lumpur is seeking a Part-Time Customer Relations Officer to assist guests, answer questions, and promote the brand on social media. You will help with tickets, seating, directions, and handle complaints with a calm, friendly demeanor.

This role requires flexible weekend/public holiday availability and basic computer skills. Join our team to contribute to a smooth cinema experience, engage with guests online, and share timely updates across channels.

Qualifications

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly and efficiently.

Responsibilities

• Greet and assist guests with tickets, seating, and directions.
• Answer questions about movies, show times, and promotions.
• Handle complaints politely and find quick solutions.
• Ensure the cinema is clean, safe, and comfortable.
• Share updates and promotions on social media platforms.

Skills

Customer service

Communication

Problem solving

Social media

Teamwork

Job description

TGV Cinemas Sdn Bhd in Kuala Lumpur is seeking a Part-Time Customer Relations Officer to assist guests, answer questions, and promote the brand on social media. You will help with tickets, seating, directions, and handle complaints with a calm, friendly demeanor.

This role requires flexible weekend/public holiday availability and basic computer skills. Join our team to contribute to a smooth cinema experience, engage with guests online, and share timely updates across channels.