Part-Time Cinema Guest Experience & Social Media Pro

TGV CINEMAS SDN BHD; Puchong; On-site; MYR 17,000 - 25,000; Part time

Job summary

TGV CINEMAS SDN BHD invites a lively Part Time Customer Relations Officer for TGV Setiawalk. You will greet guests, answer questions about movies, seating, and promotions, and help resolve issues with a calm, friendly approach.

In addition, you will share updates on social media, monitor feedback, and report issues to the manager while ensuring cinema cleanliness and smooth operations during busy times.

Qualifications

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Familiar with social media platforms (Facebook, Instagram, TikTok).
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Greet and assist guests with tickets, seating, and directions.
• Answer questions about movies, show times, and promotions.
• Handle complaints politely and find quick solutions.
• Share updates, promotions, and content on social media platforms.
• Record customer feedback and report issues to the manager.
• Help manage queues and crowd flow during busy times.

Skills

Customer service

Friendly communication

Problem solving

Teamwork

Social media familiarity

Tools

Facebook

Instagram

TikTok

Job description

TGV CINEMAS SDN BHD invites a lively Part Time Customer Relations Officer for TGV Setiawalk. You will greet guests, answer questions about movies, seating, and promotions, and help resolve issues with a calm, friendly approach.

In addition, you will share updates on social media, monitor feedback, and report issues to the manager while ensuring cinema cleanliness and smooth operations during busy times.