Part-Time Customer Relations Officer — Guest Happiness

TGV CINEMAS SDN BHD; Johor Bahru; Presencial; MYR 8900 - 16 000; Tempo parcial

Resumo da oferta

TGV Cinemas Sdn Bhd is seeking a Part Time Customer Relations Officer at TGV Tebrau. You will greet guests, answer questions, resolve issues, and promote updates on social media while ensuring a smooth cinema experience.

The role requires friendly communication, basic computer skills, and the ability to work shifts, weekends, and public holidays. Join us to help deliver excellent guest experiences and contribute to our social media presence.

Qualificações

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Basic computer and mobile app skills.
• Familiar with social media platforms (Facebook, Instagram, TikTok).
• Willing to work shifts, weekends, and public holidays.

Responsabilidades

• Provide courteous customer service and answer guest questions.
• Greet guests, assist with tickets, seating, and directions.
• Address inquiries about movies, show times, and promotions.
• Handle complaints politely and offer quick solutions.
• Keep cinema clean, safe, and comfortable during shifts.
• Engage on social media to share updates and promotions.

Conhecimentos

Customer service

Friendly

Problem solving

Basic computer skills

Social media familiarity

People skills

Descrição da oferta de emprego

TGV Cinemas Sdn Bhd is seeking a Part Time Customer Relations Officer at TGV Tebrau. You will greet guests, answer questions, resolve issues, and promote updates on social media while ensuring a smooth cinema experience.

The role requires friendly communication, basic computer skills, and the ability to work shifts, weekends, and public holidays. Join us to help deliver excellent guest experiences and contribute to our social media presence.