Guest Relations & Social Media Associate (Part-Time)

TGV CINEMAS SDN BHD; Petaling Jaya; On-site; MYR 11,000 - 21,000; Part time

Job summary

TGV Cinemas Sdn Bhd is seeking a friendly Part Time Customer Relations Officer for TGV Sunway Square to assist guests, answer questions, and promote cinema activities on social media. You will greet guests, handle inquiries, and help ensure a smooth cinema experience.

The role requires good communication, problem-solving, basic IT skills, and willingness to work shifts, weekends, and public holidays in a bustling entertainment environment.

Qualifications

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Basic computer and mobile app skills.
• Familiar with social media platforms (Facebook, Instagram, TikTok).
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Customer Service: greet and assist guests with tickets, seating, and directions.
• Answer questions about movies, show times, and promotions.
• Handle complaints politely and find quick solutions.

Skills

Customer service

People skills

Problem solving

Basic IT skills

Social media familiarity

Shift work

Job description

TGV Cinemas Sdn Bhd is seeking a friendly Part Time Customer Relations Officer for TGV Sunway Square to assist guests, answer questions, and promote cinema activities on social media. You will greet guests, handle inquiries, and help ensure a smooth cinema experience.

The role requires good communication, problem-solving, basic IT skills, and willingness to work shifts, weekends, and public holidays in a bustling entertainment environment.