Part-Time Community & Operations Coordinator

Elemension Wellness Academy; Kuala Lumpur; On-site; MYR 21,000 - 34,000; Part time

Job summary

Elemension Wellness Academy in Kuala Lumpur invites applications for a Part-Time Community & Operations Coordinator. You will support our growing community, run workshops and manage membership programmes, ensuring a smooth experience from first enquiry to class attendance.

We value applicants who are bilingual in English and Mandarin, have strong organisational skills, and enjoy working with people in a small wellness business. Proficient with WhatsApp, Google Sheets, forms and Zoom is preferred.

Qualifications

• Bilingual in English and Mandarin is required.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service mindset.
• Comfortable using Google Sheets, Google Forms, Zoom and basic online tools.

Responsibilities

• Respond to enquiries via WhatsApp, social media and other communication channels.
• Follow up with people who are interested in our workshops, classes and programmes.
• Manage registrations, participant lists and payment records.
• Send confirmations, reminders, Zoom links and event information.
• Support participant onboarding for our membership and community programmes.
• Welcome new community members and help them find the information they need.
• Assist with workshop and event coordination.
• Prepare attendance lists and basic event materials.
• Update Google Sheets, Forms and internal records.
• Assist with scheduling community announcements, polls and updates.
• Follow up with participants after selected events or programmes.
• Coordinate with facilitators and team members when needed.
• Support general day-to-day administrative and operational tasks.

Skills

Bilingual English & Mandarin

Organised

Communication

Proactive

Customer service

Tools

Google Sheets

Google Forms

Zoom

WhatsApp

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Part-Time Community & Operations Coordinator

Part-Time Community & Operations Coordinator

Location: Bangsar South, Kuala Lumpur
Type: Part-Time
Company: Elemension Wellness Academy

Elemension Wellness Academy is looking for a warm, organised and proactive Community & Operations Coordinator to support our growing community, workshops and membership programmes.

This role is ideal for someone who enjoys working with people, keeping things organised and making sure every participant has a smooth experience — from their first enquiry to attending a class or workshop.

As we serve both English- and Mandarin-speaking communities, candidates must be bilingual in English and Mandarin.

What You’ll Do

• Respond to basic enquiries via WhatsApp, social media and other communication channels
• Follow up with people who are interested in our workshops, classes and programmes
• Manage registrations, participant lists and payment records
• Send confirmations, reminders, Zoom links and event information
• Support participant onboarding for our membership and community programmes
• Welcome new community members and help them find the information they need
• Assist with workshop and event coordination
• Prepare attendance lists and basic event materials
• Update Google Sheets, Forms and internal records
• Assist with scheduling community announcements, polls and updates
• Follow up with participants after selected events or programmes
• Coordinate with facilitators and team members when needed
• Support general day-to-day administrative and operational tasks

Who We’re Looking For

• Bilingual in English and Mandarin — required
• Comfortable communicating with customers through WhatsApp
• Friendly, patient and professional when dealing with people
• Highly organised and attentive to details
• Able to follow through on tasks without constant reminders
• Comfortable using Google Sheets, Google Forms, Zoom and basic online tools
• Able to work independently once processes are explained
• Responsible and dependable
• Comfortable working in a small and growing business environment

Bonus If You

• Have experience in customer service, community management, events or administration
• Have worked with workshops, training programmes or wellness businesses
• Know basic Canva
• Are familiar with CRM, email marketing or automation tools
• Enjoy wellness, psychology, mindfulness or personal development

What We Value

We’re looking for someone who does more than complete a checklist.

You notice when someone hasn’t replied.
You remember when a participant needs a reminder.
You spot when information is missing.
And you take initiative to help things run smoothly.

You should be comfortable saying:

“These participants haven’t confirmed yet — I’ll follow up with them.”

Working Arrangement

This is a part-time role, with working hours to be discussed.

Some flexibility may be required around selected workshops or community events.

What You’ll Gain

• Hands-on experience in community and customer experience management
• Exposure to wellness programmes, workshops and events
• Experience supporting the operations of a growing wellness brand
• Opportunities to develop skills in customer engagement, events and community building
• Direct collaboration with the founder and facilitators